Treatment Paralegal (Case Manager)

Thompson Law Injury Lawyers; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee Health Insurance premium 100% paid

Dental & Vision

Generous paid time off

401(k) with employer matching

Basic life insurance 100% paid

Job summary

Thompson Law Injury Lawyers is seeking a Case Manager to join the Phoenix team. This role is pivotal in managing medical treatment for clients suffering personal injuries, ensuring they receive the necessary care throughout their cases.

Responsibilities include managing treatment, collaborating with attorneys, and providing excellent customer service. Candidates should have 3+ years in personal injury law or a related field, and be bilingual in English and Spanish. The position offers a comprehensive compensation package, including full health insurance coverage and generous paid time off.

Qualifications

• 3+ years of experience in a law firm with personal injury experience or an injury‑related field.
• In-depth knowledge of medical terminology, procedures, and billing practices.
• Demonstrated ability to work independently and collaboratively in a fast‑paced environment.

Responsibilities

• Independently manage treatment in personal injury cases.
• Communicate with clients, medical providers, and insurance companies.
• Monitor and track clients' medical treatment progress.

Skills

Personal injury experience

Bilingual in English and Spanish

Knowledge of medical terminology

Administrative skills

Attention to detail

Communication skills

Ability to work independently

Collaborative skills

Tools

Legal case management software

Job description

Thompson Law’s vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world‑class service and record‑setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity.

Thompson Law, a nationally growing personal injury firm based in Dallas, seeks a Case Manager to join the Phoenix team!

Position

This role will be crucial in managing and coordinating medical treatment for our clients who have suffered personal injuries, ensuring they receive timely and appropriate medical care throughout their cases.

Responsibilities

• Independently manage treatment in personal injury cases.
• Collaborate with attorneys, clients, and insurance adjusters.
• Communicate with clients, medical providers, insurance companies, and other parties to obtain necessary medical information.
• Monitor and track clients' medical treatment progress and appointments, coordinating and scheduling as necessary.
• Review and organize medical records, bills, and other relevant documentation.
• Maintain detailed case management records and conduct legal research as needed.
• Stay updated on changes in medical treatment protocols, healthcare regulations, and industry best practices.
• Provide excellent customer service to all clients and partners.

Qualifications

• 3+ years of experience in a law firm with personal injury experience or an injury‑related field (e.g., emergency medical technician (EMT), nurse practitioner, insurance adjuster).
• Bilingual in English and Spanish (preferred).
• In-depth knowledge of medical terminology, procedures, and billing practices.
• Proficient in administrative skills and ability to use legal case management software and other relevant tools.
• Excellent attention to detail, strong organizational skills, and the ability to manage multiple tasks effectively.
• Strong verbal and written communication skills and the ability to interact effectively with various parties.
• Demonstrated ability to work independently and collaboratively in a fast‑paced environment.
• Ethical and professional conduct with a commitment to maintaining client confidentiality.

Total Compensation Package

• Salary + Bonus
• Employee Health Insurance premium 100% paid by the firm
• Dental & Vision
• FSA/HSA
• Generous paid time off and paid holidays
• 401(k) with employer matching
• Basic life insurance 100% paid by the firm
• Monday to Friday work schedule with no weekends

If you're ready to contribute your talents as part of one of Texas's fastest‑growing personal injury firms while enhancing your skills within a dynamic environment—apply today!