Case Manager Assistant

InnovaCare Management Services Company, LLC; Haines City (FL); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

InnovaCare Management Services Company, LLC seeks a patient-centered care coordination professional to support care management teams and clinics. The role emphasizes timely outreach, schedule reviews, and collaboration with physicians, nurses, and ancillary staff to ensure coordinated care for patients in the Florida region.

Responsibilities include outreach per plans of care, follow-ups after ED events, and ensuring referrals and equipment needs are completed.

Qualifikationen

• College degree or coursework in healthcare, care management, or similar field.
• Experience facilitating care coordination and patient outreach is preferred.
• Strong communication and collaboration with care teams required.

Aufgaben

• Provide administrative support to the care management team and clinics.
• Review schedules and participate in daily huddles and rounds.
• Perform outreach per the plan of care and follow up after ED events.
• Document and track referrals, DME, and specialist visits for patients.
• Ensure paperwork from hospitals, SNFs, LTAC, or home health is complete.
• Support real-time risk assessment and medication adherence checks.

Kenntnisse

Care coordination

Medical assistant experience

Communication skills

Ausbildung

College degree or completion of college courses in healthcare

Jobbeschreibung

InnovaCare Management Services Company, LLCInnovaCare Health operates more than 40 clinics throughout Florida and Texas and is recognized as a leader in transforming how care is delivered. Our physician led model blends clinical expertise, advanced technology, and a commitment to personalized, coordinated care that puts patients at the center of every decision. Our impact extends beyond our clinic walls through public health education, outreach, and philanthropic efforts that strengthen the well‑being of the communities we call home. As we continue to grow, we invite passionate individuals to explore opportunities with InnovaCare Health and join us in improving the lives of those we care for each day.Why Join InnovaCare Health:Our Philosophy: We don’t just treat conditions; we care for people. We empower patients through education, partnership, and compassionate support. Our whole‑person, high‑touch approach looks beyond symptoms to understand each patient’s full health picture, physical, emotional, and social. We emphasize proactive prevention through screenings, vaccinations, and early detection to help patients stay healthy and active.Our Model of Care: We’re committed to building strong, lasting relationships with our patients. Every visit, conversation, and care plan is designed to support long‑term health, independence, and quality of life. As a one‑stop shop for care, our providers are trained to treat multiple conditions and guide patients through every stage of their health journey.We are deeply rooted in the communities we serve, partnering with local organizations, supporting families, and ensuring every patient feels seen, supported, and cared for. Our teams live and work in the same neighborhoods as our patients, and that connection fuels our mission.Job SummaryThis position is primarily responsible for facilitating communication between different caregivers in the advocacy of the patient. This position requires the individual to be assessable to the care management team, and to the clinics and clinicians they serve.Essential Job FunctionsProvides administrative support to case manager and clinic team by:Reviewing daily schedules to identify high-cost patientsParticipate in daily clinic morning huddlesParticipate in weekly UM/CM roundsPerform task-driven outreach according to plan of careSchedules follow up appointments after ED eventsSend letters / reminder for patients not seen not establishedFollow up with other teams for pending tasks completenessProvides Tier Two patient outreach for short term case managementFollows up on referral/ DME / specialists visits completeness with patientsAssists with required paperwork from hospitals. SNFs. LTAC, Home healthTuck in calls to real time rising risk patientsAssists case manager and clinic staff with daily outreach for specific tasksConfirm medication is being takenConfirm patient attended specialist appointment and update goalsConfirm patient has received DME, HHC or any resources outlines in the plan of careMinimum Required Education, Experience & SkillsCollege degree or completion of college courses in healthcare, care management, or similar focus.Medical Assistant, health coaching, or care management prior experience preferredThe information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.