Case Manager - Mitchell

Terros Health; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) plan with company match

No-premium medical plan

Dental plan options

Vision insurance

PTO 3 weeks in Year 1

Paid Holidays (10)

Paid Sick Time

Bilingual pay differential

Employee Assistance Program (EAP)

Job summary

Terros Health in Phoenix is seeking a Case Manager to join our interdisciplinary team serving individuals with Serious Mental Illness or General Mental Health diagnoses under Court Ordered Treatment at the Mitchell Recovery Health Center. This full-time role offers a 40-hour work week, Monday through Friday 8:00am–5:00pm.

You will assess, plan, coordinate, and advocate for clients, collaborating with clinicians, family, and community resources to deliver integrated behavioral and medical care.

Qualifications

• Bachelor’s degree in behavioral health; training provided.
• No prior experience required.
• New grads welcome.

Responsibilities

• Assist clients with identifying treatment and recovery goals and provide supportive services.
• Complete assessments, crisis plans, and individualized service plans.
• Collaborate with the clinical team to coordinate care with clients, families, behavioral health and medical providers, and community resources.
• Conduct outreach and follow-up to ensure resources are available and in place.
• Perform all case management functions including assessments and planning; identify need for further evaluations.
• Pursue best-practice outcomes in education, employment, housing, and community tenure.

Skills

Assessment

Care coordination

Crisis planning

Client advocacy

Interdisciplinary teamwork

Education

Bachelor's Degree in Behavioral Health

Job description

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE ~ HEALTH ~ HEALING

Seeking a Case Manager to join our interdisciplinary team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Mitchell Recovery Health Center.

Full-Time Employment: 40 hours per week

Monday - Friday: 8:00am - 5:00pm

Location: 40 E. Mitchell Dr., Unit #100, Phoenix AZ, 85012

Full Benefits Package - Including 401K

Generous PTO/Sick Time (3+ weeks in Year 1)

Additional Language Differential Pay Available

NOW OFFERING AN ADDITIONAL $1.50/hr. SMI DIFFERENTIAL

No experience required with a Bachelors Degree in behavioral health - we will train you.

New grads welcome!

Duties Include

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals.
• Completes assessments, crisis plans and individualized service plans.
• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health providers, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented.
• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
• Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations.
• Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) - 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage Employee Discount Program, with savings on:
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more