Case Manager

MERS Goodwill; Washington (MO); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

PTO accrual up to 15 days

Paid holidays

Flexible schedules

Health benefits

401(k) / Retirement options

Job summary

MERS Missouri Goodwill is seeking an energetic Case Manager to join our NGCC team. You will conduct intake, develop/maintain service plans, and monitor outcomes while upholding confidentiality and professional relationships.

This full-time, hourly position offers $20.00 per hour with benefits including medical, dental, vision, life, 403(b)/401(a), PTO accrual up to 15 days, paid holidays, and flexible schedules. Travel required up to 25%.

Qualifications

• High school/HISET and direct experience working in the field of Social Services is required.
• Bachelor's degree preferred.
• Strong interpersonal skills, with excellent verbal and written communication, are required.

Responsibilities

• Conduct intake interviews with potential participants and establish eligibility.
• Develop and maintain individual plans for services and professional relationships.
• Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
• Maintain participant files and confidentiality per agency guidelines.
• Coordinate with referring staff and internal team, and communicate required reporting.

Skills

Interpersonal skills

Verbal and written communication

Self-motivated

Education

High school diploma or HISET

Bachelor's degree preferred

Job description

Select how often (in days) to receive an alert:

Required Travel:25%
Position Type:Hourly Full-Time
Hourly Rate:$20.00

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professionalCase Managerto join ourJeff-Frank - NGCCteam! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

• High school/HISET and direct experience working in the field of Social Services is required.Bachelor's degree preferred.
• Strong interpersonal skills, with excellent verbal and written communication, are required.

Primary Duties/Responsibilities

• Conduct intake interviews with potential participants, incorporating information given by other involved parties. Establish eligibility, if appropriate.
• Establish professional and ethical relationship, develop/maintain individual plan for services.
• Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
• Develop and maintain effective communication and working relationships with referring staff and internal team.
• Develop and maintain knowledge of required outcome reporting system as required by project or grant.
• Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner. Maintain confidentiality according to agency guidelines.
• Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, child care, utilities, etc.). Make referrals, advocate, and follow-up.
• Model workplace appropriate attire, interactions, etc.
• Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.
• Other duties as assigned.
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.