Case Manager

Darke County Recovery Services DBA Recovery and Wellness; Tipp City (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

403(b)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Employee assistance program

Mileage reimbursement

Job summary

Darke County Recovery Services, DBA Recovery and Wellness Centers of Midwest Ohio is seeking a dedicated Case Coordinator to support clients with case management, resource navigation, and collaborative care in a behavioral health setting.

The role requires a bachelor’s degree in social work or psychology, with preferred master’s degree. You will coordinate services, provide crisis support, document progress, and advocate for clients within various agencies.

Qualifications

• Bachelor’s degree in Social Work, Psychology, or a related field; Master’s degree preferred.
• Experience in behavioral health or social work settings is desirable.
• Ability to work with diverse populations and collaborate with teams.

Responsibilities

• Conduct assessments to identify client needs and create service plans.
• Coordinate services across behavioral health, childcare, and workforce development.
• Provide crisis intervention and motivational interviewing as needed.
• Maintain accurate documentation of client interactions and outcomes.
• Collaborate with multidisciplinary teams to ensure holistic care.

Skills

Communication skills

Interpersonal skills

Customer service

Documentation skills

Education

Bachelor’s degree in Social Work or Psychology

Master’s degree

Tools

CareLogic MIS system

Job description

Job description:Job OverviewWe are seeking a dedicated and compassionate Case Coordinator to join our team. The ideal candidate will play a pivotal role in supporting clients through various services, ensuring they receive the necessary resources and assistance for their well-being. This position requires strong interpersonal skills, a background in behavioral health or social work, and the ability to work collaboratively with diverse populations.ResponsibilitiesConduct comprehensive assessments to identify client needs and develop individualized service plans.Coordinate services across multiple sectors, including behavioral health, childcare, and workforce development.Facilitate access to community resources such as housing assistance (including Section 8) and healthcare services (including Medicare).Provide crisis intervention support and motivational interviewing techniques to empower clients.Supervise and mentor junior staff or interns as needed, fostering a supportive learning environment.Maintain accurate documentation of client interactions, progress notes, and service outcomes.Collaborate with multidisciplinary teams to ensure holistic care for clients.Advocate for clients within the child welfare system and other relevant agencies.QualificationsBachelor’s degree in Social Work, Psychology, or a related field; Master’s degree DescriptionValuesEmployees of Darke County Recovery Services, DBA Recovery and Wellness Centers of Midwest Ohio are expected to value highest ethical standards, quality clinical care, and good customer service. We also value quality communication skills in a collaborative, multi-disciplinary and often multi-agency service environment. RWC is an equal opportunity employer/provider.BenefitsRWC offers a competitive benefit package including medical, dental and vision. Employer paid short term, long term disability insurance as well as a $25,000.00 life insurance policy for all full time employees. Along with 10 paid holidays, full time employees receive a PTO package that starts accruing at day one, averaging 4 weeks per year. We have an EAP program for staff and a wellness hour monthly. All employees are eligible to participate in our 403B retirement program.ResponsibilitiesInforms clients of scope of practice, Therapeutic Behavioral Support [TBS] or Psychiatric Social Rehabilitation [PSR], and describes supervision status, including name and credential of supervisorPerforms limited assessment of client needs. TBS will provide comprehensive treatment planning. PSR will implement the comprehensive treatment plan. Service Coordination/Case management service delivery is provided in collaboration with clients and supervisorCoordinates interventions with a multi-disciplinary teamDevelops a professional trusting relationship with clients and familiesHelps clients obtain needed material resourcesProvides support to clients during crisis situationsHelps clients learn and use coping skills necessary to meet demands of community living in order to move toward greater self-relianceHelps motivate clients to engage in the community and become involved in community sponsored social activitiesProvides education and support to client’s family members and significant others regarding client’s diagnosis, mental health condition, and how they can assist client to meet treatment goalsAdvocates for the rights and dignity of the client in the communityMaintains efficient clinical documentation within 24 hours of services providedParticipates in the assessment of program needs and peer review, as well as cooperate with performance improvement objectivesComplies with supervision requirements and works within responsible scope of practicePerforms community outreach and education assignments including mental health education and prevention programs, as well as consultation services with supervisionProvides at least a minimum of 50% productivity or more than 90 hours of billable services monthlyComplies fully with confidentiality and protected health information rulesAttends staff meetings, in-services, case conferences, supervision, etc., as scheduledPerforms other duties as assigned including support activities as needed to augment functioning of the agencyCollaborates in maintaining clean, safe workplace, including maintenance of CPR/First Aid skills and aggressive client management skills (TAPS or equivalent)Productivity Expectation: 100%RequirementsRequired Credentials and SkillsA 4 year degree or higher from an accredited institution and 3 or more years of experience working with the SPMI/PMI population is preferred. An Associate’s degree in a Social Services or Psychology related field, with less than 3 years experience, may be considered.Driver’s license and appropriate automobile insurance of 100,000/300,000 liability. Service Coordinator/Case Manager needs to have clarification from insurance agent that the Service Coordinator/Case Manager, on rare occasions MAY have to transport clients in his / her personal vehicle.Supervision available “in-house” from appropriate supervisory staffOral and written communication skillsDisplays good customer service skills with clients and community at largeCompetency in areas prerequisite for performing activities noted above with supervisionUtilizes computer well enough to perform clinical documentation in CareLogic (MIS system) directly, as well as generate written documentation in WORD or via emailPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. However, this position works in the community including private residences, etc. Ability to maneuver over uneven or cluttered surfaces required. Ability to tolerate noxious smells, pets, etc. sometimes required.While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, and hear, sometimes in harsh weather conditions.The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must have a valid driver’s license to drive a motor vehicle and a safe driving record. Employee must be comfortable driving vehicle in varied weather conditions found in the geographic region and must be willing to transport clients to various locations within and outside of the county.Job Types: Full-time, Part-timeBenefits:403(b)Dental insuranceEmployee assistance programHealth insuranceLife insuranceMileage reimbursementPaid time offVision insurancePeople with a criminal record are encouraged to apply