Case Manager

Horizon House, Inc.; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Job summary

Horizon House, Inc. is seeking a dedicated professional to provide engagement and case management within the Philadelphia community. You will conduct home-based visits, coordinate with a multidisciplinary team, and guide participants toward long-term housing while following agency regulations.

The role requires strong communication skills, crisis intervention ability, and independent work habits, with frequent community involvement and documentation in electronic health records.

Qualifications

• Bachelor’s degree in social work, psychology or related field.
• Or high school diploma with 12 college credits in social sciences and 2 years mental health direct care.
• Ability to communicate verbally and in writing with all levels of the behavioral health system.
• Experience with crisis intervention and respect for participant rights.
• Proficient with Outlook, Word and Excel; able to maintain daily productivity.

Responsibilities

• Provide engagement and case management support, including home-based visits in the Philadelphia community.
• Interact with a multidisciplinary team to ensure individualized services for participants.
• Assist participants toward long-term housing while complying with agency regulations and policies.

Skills

Empathy & relationship-building

Crisis intervention

Verbal & written communication

Independent work

Education

Bachelor's degree in Counseling Psychology

Bachelor's degree in Criminal Justice

Bachelor's degree in Psychology

Bachelor's degree in Social Work

Bachelor's degree in Sociology

Tools

Outlook

MS Word

Excel

Job description

Purpose:
To provide engagement and case management support, including home-based visitations and other services within the
Philadelphia community.
Interact with members of the multidisciplinary team to ensure that participants receive the individualized services
designed to help them move towards long-term housing.
To provide services in compliance with contract and Agency regulations.

Supervision Received:
Receives direct supervision from the Team Leader/Director.

Supervision Exercised:
N\\A

Qualifications:
Bachelor’s degree with concentration in sociology, social work, psychology, gerontology, anthropology, criminal justice,
theology, nursing, counseling or education; or a high school diploma plus a minimum of 12 college credit hours in
sociology, social welfare psychology, gerontology; or other social science plus (2 years of mental health direct care
experience; or any combination of experience, education or training that would provide the level of knowledge, skill and
ability required.
Must be able to communicate both verbally and in written form with every level of the behavioral health system and
maintain effective professional relationships with associates in the Agency/community at large.
Skills and competence to establish supportive trusting relationships with persons with severe and persistent mental
illnesses and respect for participant rights and personal preference in treatment are essential.
Ability to work independently and as part of a focused team.
Working knowledge of Outlook, MS Word, and Excel.
Ability to maintain daily productivity standards.
Fee-for-service and electronic health record experience strongly preferred.
May be required to possess a valid driver's license with an acceptable driving record.

Scope:
Frequent talking and listening.
Requires the ability to lift 25 pounds, carry, fold, kneel, reach, stack, stoop, and bend, which may include direct
intervention with participants.
Possess manual dexterity and fine motor skills.
Approximately 85% of work is in the community. (may be required)
Must carry a mobile phone during scheduled working hours and scheduled on-call services.
May be required to report to work during emergencies, including inclement weather.
Requires crisis intervention and availability to respond in emergencies.

Horizon House is an Equal Opportunity Employer

Qualifications

Education

Required

Bachelors or better in Counseling Psychology or related field.

Bachelors or better in Criminal Justice or related field.

Bachelors or better in Psychology or related field.

Bachelors or better in Social Work or related field.

Bachelors or better in Sociology or related field.

Experience

Required

2 years:

2 years: 2 years of mental health direct care experience

Licenses & Certifications

Required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.