Intensive Case Manager

Horizon House, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical & dental

9 paid holidays

Tuition reimbursement

Retirement savings plan

Transit benefit program

Advancement opportunities

Job summary

Horizon House, Inc. seeks a full-time Intensive Case Manager in its Behavioral Health Services Division to ensure clients receive essential supports to live, learn, work, and socialize in the community.

The role focuses on coordinating services, developing intake assessments, and maintaining accurate documentation to support individualized rehab plans and crisis intervention, with emphasis on teamwork and independent action.

Qualifications

• Bachelor's degree in Human Services or related field.
• 3 years of mental health direct care experience or equivalent.
• Strong communication and documentation skills.

Responsibilities

• Provide continuous flow of services in compliance with contract and regulations.
• Ensure delivery and accessibility of appropriate services for clients.
• Develop and refine individual rehabilitation plans with goals across social, educational, vocational, self-care & residential skills; complete functional assessments.
• Identify gaps in service delivery and recommend action plans.
• Assist in crisis resolution and identify resources for immediate intervention.
• Submit accurate documentation on a timely basis per funding source regulations.

Skills

Communication skills

Detail oriented

Independent work

Team collaboration

Computer literacy

EHR systems knowledge

Education

Bachelor's degree in Human Services

Bachelor's degree in Social Services

Tools

Microsoft Outlook

Microsoft Word

Electronic Health Records (EHR)

Job description

We are seeking a full timeIntensive Case Managerto work in our Behavioral Health Services Division, to ensure that all individuals receive the services they need to live, learn, work and socialize in the local community. As well as identify, provide and maintain regular supports to the clients and to assure continuity of care. Responsibilities to help participants accomplish this goal include the following:

• Provide a continuous flow of services, in compliance with contract and Agency regulations.
• Ensure the delivery, flow, design and availability of appropriate services for clients.
• Participate in the development and refinement of individual rehabilitation plans incorporating social, educational, vocational, self-care and residential skills and objectives; complete Functional Assessment with clients; provide guidance and review accessibility of services; update and amend plan as client negotiates
  through the system.
• Assess and identify gaps in service delivery and recommend alternative action plans.
• Participate in the resolution of crisis situations; assist with identifying key individuals and resources that can provide direct support and/or immediate intervention
  during a crisis situation.
• Submit accurate documentation and related information, on a timely basis. Document all contacts, movement, growth, transfers and overall progression through the
  system, in accordance with funding source regulations.

Requirements

• B.A/B.S. degree in Human Services/Social Science, Healthcare or a related field and 3 years of MH direct care experience; or any combination of experience, education or training that would provide the level of knowledge. skill and ability required.
• Very good communication skills.
• Detail oriented.
• Ability to work independently and as part of a focused team.
• Knowledgeable of computers, Microsoft Outlook, Word and the Internet required.
• Knowledge of electronic health record systems a plus.
• Ability to meet established direct care service expectations including documentation of the services.

Scope:

• Frequent talking and listening
• Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with clients.
• Must be available for local travel and possess a valid Driver's license.
• Possess manual dexterity and fine motor skills.
• May require crisis intervention to emergency situations.
• Must be available for scheduled emergency on-call service and will be required to carry a beeper during regularly scheduled working hours and scheduled on-call service.
• Must have the ability to meet productivity.

Horizon House offers competitive compensation and a comprehensive benefit package including: medical & dental, (9) nine paid holidays, generous paid time off, tuition reimbursement, retirement savings plan, voluntary tax sheltered annuity, transit benefit program, opportunities for advancement and more.

Horizon House, Inc. is an Equal Opportunity Employer

Qualifications

Education

Required

Bachelors or better in Human Services or related field.

Bachelors or better in Social Services or related field.

Experience

Required

3 years:

Mental Health Experience

Licenses & Certifications

Required

Preferred

Cert Advanced D&A Coun

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.