Case Manager

Northeast Family Services; Peterborough (NH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401k retirement plan with match

Mileage reimbursement

Tuition reimbursement

Company provided laptop and cell phone

Job summary

Northeast Family Services in New Hampshire is seeking a Case Manager to serve as a liaison for the treatment team, client, families and collateral service providers.

The role involves managing caseloads, developing and documenting treatment plans with measurable goals, providing parent education and supervision, and coordinating with DCYF, courts and schools. A valid driver's license and the ability to work afternoons/evenings are required.

Qualifications

• Bachelor’s degree in social work, counseling, psychology or related field.
• Two years minimum experience working with children, youth and families in home or community settings preferred.
• Valid driver’s license with reliable and consistent vehicle access.
• Applicants must be authorized to work in the U.S.; we are unable to sponsor visas at this time.
• Access to high-speed, secure internet required.

Responsibilities

• Maintains assigned caseload and ensures proper in-home service delivery per DCYF referrals.
• Collaborates with DCYF to respond to referrals, create treatment plans and participate in meetings.
• Develops treatment plans with measurable goals in partnership with families and DCYF.
• Completes required documentation and reports for service delivery.
• Participates in reporting progress to the court system as requested (in person and in writing).
• Provides parent education and supervised visitation to children, adults and families.
• Offers parent coaching and support including parenting strategies, healthcare and educational needs.
• Interfaces with DCYF, NH courts, schools and other treatment team members to ensure quality service.
• Assesses client risk and consults with supervisor on safety concerns.
• Arranges transportation for clients as needed, including child car seat installation.
• On-call rotation to support families; flexible availability, including afternoons/evenings.
• Document all clinical contacts and maintain EHS records.
• Other duties as assigned.

Skills

Driver's license

Case management

Education

Bachelor's degree in social work, psychology or related field

Job description

Case Manager

The Case Manager will report to the Clinical Supervisor. In collaboration with other members of the clinical team, the case manager is responsible for serving as a liaison for the treatment team, client, families and collateral service providers.

Responsibilities

• Maintains assigned caseload and ensures the proper implementation of in-home services in accordance with referrals made by DCYF.
• Works collaboratively with DCYF to respond to referral requests, create treatment plans, participate in treatment meetings, and provide regular service specific documentation.
• Develops and collaborates on treatment plan formation with measurable and attainable goals in partnership with families and DCYF.
• Adheres to all documentation requirements of service delivery including assessment writing and report writing.
• Participates in reporting progress to the court system through in person appearances and written reporting as requested.
• Provides parent education and supervised visitation to children, adults, and families in home and community-based settings.
• Offers parent coaching and support including provision of effective parenting strategies, meeting healthcare and educational needs of children, understanding developmental milestones, meal preparation and budgeting.
• Enforces supervised visitation expectations as identified by DCYF to ensure child safety.
• Interfaces with DCYF, the NH court system, schools, behavioral health providers, and any other involved members of the treatment team as necessary to provide quality service delivery.
• Successfully assesses client risk on an ongoing basis and consult with clinical supervisor regarding any safety concerns.
• Transportation of clients, including children and adults, requiring car seat and booster seat installation.
• On-call rotation: responsible for responding to phone to provide support to families as utilized.
• Early evening availability required for working hours. Most visits to clients are in the afternoon or early evenings. Must have flexible availability to work due to this. Schedule/hours are subject to our clients needs.
• Ability to successfully document all clinical contacts and documentation through Electronic Health System.
• Other duties as assigned.

Required Experience

• Bachelor’s Degree with a major in social work, counseling, psychology or related human services field.
• Two years minimum experience working with children, youth and families in a home or community setting preferred.
• Valid driver’s license with reliable and consistent access to a vehicle.
• Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Access to high speed, secure internet required.

Benefits

• Health, dental & vision.
• Summer Fun Fridays! Early Friday closures at 12:30pm from Memorial Day through Labor Day.
• 3 weeks paid vacation.
• 11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve).
• Generous sick time including mental health days.
• 401k retirement plan with up to 4% match.
• Voluntary short and long-term disability.
• Voluntary Life Insurance.
• Mileage reimbursement.
• Longevity award - Monetary bonus and a vacation day annually.
• Company provided laptop and cell phone.
• Opportunity for professional growth.
• Supervision for licensure provided.
• Tuition Reimbursement.
• Personal cell phone discount.

Compensation

• Salary: up to $50,000.
• $500 STAY-ON BONUS AFTER 6 MONTHS.