Case Manager

Northeast Family Services; Berlin (NH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health, dental & vision

3 weeks paid vacation

Summer Fun Fridays — 12:30 pm early fr

401(k) retirement plan with up to 4%

Job summary

Northeast Family Services is seeking a Case Manager in New Hampshire to coordinate in-home services, collaborate with the treatment team and families, and ensure timely documentation and reporting. The role requires a bachelor’s degree in a relevant field and at least two years of experience with children, youth, and families.

Responsibilities include developing treatment plans with measurable goals, providing parent education, and facilitating supervised visitation while maintaining safety and

Qualifications

• Bachelor’s degree in social work, counseling, psychology, or related field.
• Minimum 2 years' experience with children, youth and families.
• Valid driver's license and reliable vehicle.
• Authorized to work in the U.S. (no visa sponsorship).

Responsibilities

• Manage assigned caseload and ensure proper in-home service delivery.
• Collaborate with DCYF, treatment team, and families to create treatment plans.
• Document progress and complete required reports.
• Provide parent education and supervised visitation.
• Coordinate transport and ensure client safety.

Skills

Driver's license

Authorized to work in US

Education

Bachelor’s Degree in Social Work/Counseling/Psychology or related field

Job description

Ready for a summer schedule that works for you? Summer Fun Fridays at Northeast Family Services! We close at 12:30 pm every Friday from Memorial Day through Labor Day — giving our team more time to relax, recharge, and enjoy the summer sunshine!

$500 Stay‑on Bonus after 6 months!

Case Manager

The Case Manager will report to the Clinical Supervisor. In collaboration with other members of the clinical team, the case manager serves as a liaison for the treatment team, client, families and collateral service providers.

Positions available NOW throughout New Hampshire!

Responsibilities

• Maintains assigned caseload and ensures the proper implementation of in‑home services in accordance with referrals made by DCYF.
• Works collaboratively with DCYF to respond to referral requests, create treatment plans, participate in treatment meetings, and provide regular service‑specific documentation.
• Develops and collaborates on treatment plan formation with measurable and attainable goals in partnership with families and DCYF.
• Adheres to all documentation requirements of service delivery including assessment writing and report writing.
• Participates in reporting progress to the court system through in‑person appearances and written reporting as requested.
• Provides parent education and supervised visitation to children, adults, and families in home and community‑based settings.
• Offers parent coaching and support including provision of effective parenting strategies, meeting healthcare and educational needs of children, understanding developmental milestones, meal preparation and budgeting.
• Enforces supervised visitation expectations as identified by DCYF to ensure child safety.
• Interfaces with DCYF, the NH court system, schools, behavioral health providers, and any other involved members of the treatment team as necessary to provide quality service delivery.
• Successfully assesses client risk on an ongoing basis and consults with the clinical supervisor regarding any safety concerns.
• Provides transportation of clients, including children and adults, requiring car seat and booster seat installation.
• On‑call rotation: responsible for responding to phone to provide support to families as needed.
• Early evening availability required for working hours. Most visits to clients are in the afternoon or early evenings. Must have flexible availability to work due to this. Schedule/hours are subject to our clients' needs.
• Ability to successfully document all clinical contacts and documentation through Electronic Health System.
• Other duties as assigned.

Required Experience

• Bachelor’s Degree with a major in social work, counseling, psychology or a related human services field.
• Two years minimum experience working with children, youth and families in a home or community setting preferred.
• Valid driver's license with reliable and consistent access to a vehicle.
• Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• Access to high‑speed, secure internet required.

Benefits (Full‑time employees)

• Health, dental & vision
• 3 weeks paid vacation
• Summer Fun Fridays! Early Friday closures at 12:30 pm from Memorial Day through Labor Day
• 11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve)
• Generous sick time including mental health days
• 401(k) retirement plan with up to 4% match
• Voluntary short‑ and long‑term disability
• Voluntary life insurance
• Mileage reimbursement
• Longevity award — monetary bonus and a vacation day annually
• Company‑provided laptop and cell phone
• Opportunity for professional growth
• Supervision for licensure provided
• Tuition reimbursement
• Personal cell phone discount

Compensation

• Salary: up to $50,000