Case Manager

Northeast Family Services

Concord (NH)

On-site

USD 45,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Health, dental & vision

Summer Fridays – 12:30pm closure

3 weeks paid vacation

11 paid holidays

Sick time including mental health days

401k retirement plan with up to 4%

Disability insurance

Life Insurance

Mileage reimbursement

Longevity award – bonus & vacation day

Laptop & cell phone provided

Professional growth opportunities

Supervision for licensure

Tuition Reimbursement

Personal cell phone discounts

Job summary

Northeast Family Services in New Hampshire is seeking a dedicated Case Manager to support children, youth and families through in-home services. You will coordinate treatment plans with DCYF, document progress, ensure safety, and collaborate with the clinical team to deliver high‑quality, family‑centered care.

Reporting to the Clinical Supervisor, you must have a valid driver’s license and access to a vehicle, with flexible afternoon/early-evening visits.

Qualifications

Bachelor’s degree in social work, counseling, psychology, or related field.
Two years minimum experience with children, youth and families in home/community settings.
Valid driver’s license with reliable vehicle.
Authorized to work in the U.S. (no sponsorship).
Access to high-speed secure internet.

Responsibilities

Maintains assigned caseload and ensures proper in-home service implementation per DCYF referrals.
Collaborates with DCYF to respond to referrals, create treatment plans, and participate in meetings.
Develops treatment plans with measurable goals in partnership with families and DCYF.
Completes required documentation of service delivery, including assessments and reports.
Reports progress to the court system via in-person appearances and written reports.
Provides parent education and supervised visitation to children, adults, and families.
Offers parent coaching, supports healthcare and educational needs of children, and budgeting guidance.
Ensures safety by enforcing supervised visitation expectations per DCYF guidance.
Interfaces with DCYF, NH courts, schools, and behavioral health providers for quality service.
Conducts ongoing risk assessments and consults with the clinical supervisor as needed.
Transports clients, including car seat/booster installation as required.
Participates in on-call rotation to support families after hours.
Evening availability for visits; schedule is flexible based on client needs.
Documents all clinical contacts accurately in the Electronic Health System.
Performs other duties as assigned.

Skills

Effective communication

Documentation accuracy

Education

Bachelor’s Degree in Social Work / Counseling / Psychology

Job description

Ready for a summer schedule that works for you?

Summer Fun Fridays at Northeast Family Services!

We close at 12:30pm every Friday from Memorial Day through Labor Day — giving our team more time to relax, recharge, and enjoy the summer sunshine!

$500 STAY-ON BONUS AFTER 6 MONTHS!!

Northeast Family Services is a premier mental health provider with over 20 years of experience providing services to children, youth, and families. Are you looking for a rewarding career helping children and families? Are you interested in working for a dynamic organization that is invested in their clients and staff? If you’re a dedicated mental health professional seeking a new role, we are looking for YOU! Don’t miss this opportunity to join a rapidly growing and well-regarded organization.

The Case Manager will report to the Clinical Supervisor. In collaboration with other members of the clinical team, the case manager is responsible for serving as a liaison for the treatment team, client, families and collateral service providers.

Positions are available NOW throughout New Hampshire!

Responsibilities

Maintains assigned caseload and ensures the proper implementation of in-home services in accordance with referrals made by DCYF.
Works collaboratively with DCYF to respond to referral requests, create treatment plans, participate in treatment meetings, and provide regular service specific documentation.
Develops and collaborates on treatment plan formation with measurable and attainable goals in partnership with families and DCYF.
Adheres to all documentation requirements of service delivery including assessment writing and report writing.
Participates in reporting progress to the court system through in person appearances and written reporting as requested.
Provides parent education and supervised visitation to children, adults, and families in home and community-based settings.
Offers parent coaching and support including provision of effective parenting strategies, meeting healthcare and educational needs of children, understanding developmental milestones, meal preparation and budgeting.
Enforces supervised visitation expectations as identified by DCYF to ensure child safety.
Interfaces with DCYF, the NH court system, schools, behavioral health providers, and any other involved members of the treatment team as necessary to provide quality service delivery.
Successfully assesses client risk on an ongoing basis and consult with clinical supervisor regarding any safety concerns.
Transportation of clients, including children and adults, requiring car seat and booster seat installation.
On-call rotation: responsible for responding to phone to provide support to families as utilized.
Early evening availability required for working hours. Most visits to clients are in the afternoon or early evenings. Must have flexible availability to work due to this. Schedule/hours are subject to our clients needs.
Ability to successfully document all clinical contacts and documentation through Electronic Health System.
Other duties as assigned.

Required Experience

Bachelor’s Degree with a major in social work, counseling, psychology or related human services field
Two years minimum experience working with children, youth and families in a home or community setting preferred
Valid driver’s license with reliable and consistent access to a vehicle
Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Access to high speed secure internet required.

Benefits (Full time employees)

Health, dental & vision
Summer Fun Fridays! Early Friday closures at 12:30pm from Memorial Day through Labor Day
3 weeks paid vacation
11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)
Generous sick time including mental health days
401k retirement plan with up to 4% match
Voluntary short and long-term disability
Voluntary Life Insurance
Mileage reimbursement
Longevity award - Monetary bonus and a vacation day annually
Company provided laptop and cell phone
Opportunity for professional growth
Supervision for licensure provided
Tuition Reimbursement
Personal cell phone discount