Case Manager

Catholic Diocese of Cleveland; Painesville (OH); Hybrid; USD 22,000 - 34,000; Full time

Job summary

Catholic Charities, Diocese of Cleveland is seeking a Case Manager for Lake County. The role focuses on providing case management and supportive services to youth and families, with options for in-office or telehealth service delivery.

The position emphasizes collaboration with community resources, behavioral health prevention, and caregiver supports to improve family functioning and stability. Equal opportunity employer.

Qualifications

• Bachelor's degree plus 1–2 years of related professional experience.
• Strong oral, written and interpersonal communication skills.
• Ability to maintain confidentiality and stay organized.
• Ability to work with diverse client populations and staff.
• Experience forming therapeutic relationships.
• Fingerprinting background check required.

Responsibilities

• Ensure activities align with Catholic Charities, Diocese of Cleveland mission, vision, and values.
• Work with children, caregivers, and parents to address unmet needs.
• Provide direct service in the office, via telehealth, or in the field/homes.
• Initiate and coordinate interventions, monitor progress, and reassess needs.
• Assist clients in developing community supports and partnering with local resources.
• Provide advocacy on behalf of clients.
• Complete case recordings, reports, and related paperwork in an EMR system.

Skills

Case management

Communication skills

Confidentiality

Organizational skills

Telehealth

Advocacy

Interpersonal skills

Cultural sensitivity

Education

Associates or better in Human Services

Bachelors or better in Social Work

Job description

Join our supportive, fun team with a flexible schedule providing in-person and virtual service delivery. Under general supervision, provide case management, specialized supportive, supplemental services to clients to aid them in improving their social, economic, cultural or educational status or to assist them in restoring their capacity for social functioning.

*Grant funded position until June 2027.

• Pay range: $15.7844 to $24.8599

Case Manager, Lake County

This program serves youth and it is a prevention and supplemental behavioral health program that collaborates with a multitude of community resources with the aim of providing stability and improving functioning of family members. Services also provide the caregivers opportunities to enhance their parenting strategies.

Responsibilities

• Under direction, ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of Catholic Charities, Diocese of Cleveland.
• Work with children, caregivers, and parents to address unmet needs and support them as they navigate through their barriers.
• Provide direct service either in the office, via telehealth or in the field/homes.
• Initiate and coordinate interventions, review and monitor progress, and reassess needs to ensure successful outcomes.
• Assist clients in developing formal and informal community supports, while partnering with local agencies and resources.
• Provide advocacy on behalf of clients.
• Prepare and complete all required case recordings in an electronic medical record, administrative reports, statistical reports and related paperwork or database records in a timely and professional manner.
• Attend clinical and administrative staff meetings, and multi-discipline team meetings as required.
• Review treatment plans and progress of cases with supervisor for continued support, advice and approval.
• Perform other duties as necessary to accomplish objectives.

Requirements

• Combination of education and experience normally represented by a Bachelor's Degree and one to two years related professional experience.
• Must have competent oral, written and interpersonal communication skills.
• Must be well organized, detail oriented and have the ability to maintain confidentiality.
• Ability to work with diverse client population, community organizations as well as staff at all levels.
• Must be able to form good working and therapeutic relationships.
• Final applicant is required to be fingerprinted to complete background check.

Catholic Charities is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic

Shows intense and eager enjoyment and interest

Work-Life Balance

Inspired to perform well by having ample time to pursue work and interests outside of work

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Associates or better in Human Services or related field.

Bachelors or better in Social Work or related field.

Experience

Required

1 year:

Combination of education and experience normally represented by a Bachelor's Degree and one to two years related professional experience.

1 year:

Must have competent oral, written and interpersonal communication skills.