Case Manager - Next Step, Portage & Trumbull Counties - Full-Time

Axess Family Services, Inc.; Chardon (OH); On-site; USD 36,000 - 44,000; Full time

Job summary

Axess Family Services, Inc. is seeking a full-time Case Manager in Chardon, Ohio, to provide community-based case management for at-risk youth and young adults facing homelessness. The role involves outreach, assessment of needs, and support in developing housing stability plans.

Candidates must have strong organizational and interpersonal skills, a high school diploma, and a valid Ohio Driver’s License. Experience with homelessness, youth, or mental health is preferred.

Qualifications

• Demonstrated organizational and interpersonal skills.
• Willingness to learn and apply best practices in service delivery.
• Valid Ohio Driver's License with reliable transportation.

Responsibilities

• Provide community-based case management for at-risk youth.
• Conduct outreach to ensure effective local service coordination.
• Support participants in developing realistic housing plans.

Skills

Organizational skills

Interpersonal skills

Communication skills

Driving insurability

Education

High school diploma or equivalent

College level coursework in human services or related field

Job description

Description

Case Manager

Next Step, Portage & Trumbull Counties

Full-Time,

$40,000/Year

Schedule: 40 Hours/Week, Determined on a case-by-case basis

GENERAL STATEMENT OF DUTIES:

Provides community-based case management and advocacy for at-risk youth and young adult (YYA) households facing homelessness.

ESSENTIAL RESPONSIBILITIES:

1. Outreaches at local programs/agencies to ensure effective local outreach and coordination.
2. Assesses needs, risks, and obstacles applicable to household stability and long-term permanent housing.
3. Assures the provision of financial assistance as needed and requested.
4. Assists participants in developing realistic and achievable housing plans that focus on housing stability and include measurable action steps and timetables.
5. Maintains regular contact with the household to provide crisis intervention, referrals, and ongoing life skills development.
6. Assesses progress toward goals, updating and modifying individual service plans as needed.
7. Documents and records all significant interventions, diagnostic action steps, progress reports, utilization of referral services.
8. Maintains active, organized and professional files on all program participants.
9. Collects and provides required data for the HMIS database.
10. Assures that all applicable participant housing is habitable according to established organizational standards.
11. Actively participates in regular team meetings for the purpose of program consistency, monitoring and effectiveness.
12. Applies best practice models (ie.housing first, trauma informed care) in service delivery approach.
13. Participates in community-wide events promoting services, as applicable.
14. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
15. Other duties as assigned.

Requirements

QUALIFICATIONS:

1. Demonstrated organizational, interpersonal, and communication skills
2. Willingness to learn and apply best practice models as appropriate
3. Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability if applicable; reliable transportation
4. Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).

MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS:

College level coursework in human services or related field preferred. High school diploma or equivalent required.

MINIMUM EXPERIENCE REQUIREMENTS:

Experience with the issues of homelessness, at risk youth, domestic violence, chemical dependency, and/or mental health preferred.