Case Manager

Coda Search│Staffing; Newark (NJ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k plan

Job summary

Coda Search is seeking a full-time Case Manager in Newark, NJ, working in the Case Management department. The role is on-site, Monday through Friday, 9am–6pm, with pre-approved OT available.

Base salary ranges from $50,000 to $55,000 with a potential annual bonus and a compensation uplift for Spanish speakers, bringing total earnings to about $70K–$85K. Responsibilities include claimant interviews, pre-litigation tasks, record retrieval, medical record review, and timely updates to claimants.

Qualifications

• AA Degree and a year or more experience in a Personal Injury, MedMal or Insurance Defense legal practice.
• Quick learner capable of grasping concepts and applying them to similar projects.
• Empathetic, strong listener, patient, and possesses clear communication skills.
• Detail-oriented and good at following established procedures.
• Self-motivated and highly organized with thorough claimant updates.

Responsibilities

• Conduct interviews and follow-ups with claimants or their representatives in personal injury cases.
• Perform pre-litigation investigations, discovery tasks, record reviews, drafting correspondence, and updates.
• Coordinate retrieval of claimant records and review medical records with bookmarking procedures.
• Be the point of contact for claimants and provide timely updates on their claim status.
• Interpret and disseminate information concerning claims to supervisors.
• Undertake administrative duties such as scheduling appointments, managing calendars, and maintaining case notes.

Skills

Empathy

Communication skills

Organizational skills

Self-motivation

Attention to detail

Data entry

Education

AA Degree

Tools

Various software programs

Job description

The position is part of the Case Management department working on all phases of injury claims. This is a full-time, permanent position.

• Has an AA Degree and a year or more experience working in a Personal Injury, MedMal or Insurance Defense legal practice
• Quick learner, someone that can grasp concepts and apply them to similar projects
• Is empathetic, great listener, patient, and possesses strong communication skills
• Detailed-oriented and good at following established procedures
• Self-motivated
• Highly organized and thorough in keeping current claimants informed and their case moving
• Skilled in data entry with various software programs
• Committed to our core values: Excellence, Conscientiousness, Innovation, Claimant Focused, and Collaboration

Duties and Responsibilities:

• Conduct interviews and follow-ups with claimants or their representative who are victims of defective drugs or devices, environmental contamination, or have a general personal injury claim
• Conducts pre-litigation investigations, aspects of discovery work, reviewing records, drafting correspondence, analytical work, and updates, follows and guides claimant through the pre-litigation process
• Coordinating and following up on the retrieval of claimant’s records.
• Review medical records, annotating records following our robust bookmarking procedures
• Point of contact for your claimants, providing updates to their claim
• Interprets and disseminates information concerning claims and casework to supervisors
• Undertake a variety of administrative duties such as scheduling claimant appointments, managing calendars, and maintaining up-to-date case notes

Other Details:

• Job is Monday through Friday from 9am to 6pm
• Due to the confidential legal nature of the matters, job will be performed on-site.
• Five hours of pre-approved OT are available weekly
• Office environment is comfortable and designed to be conducive to a professional, productive and collaborative workplace, including dual monitors, privacy dividers, headsets and webcams for virtual meetings
• Coffee, soft drinks and snacks are made available to the team
• Office leverages technology to make it easier for case managers to excel
• Office is conveniently located attached to Newark Penn Station (buses & trains available)
• Base salary of $50,000-$55,000 depending on experience. There is a $3,000 (per year) salary differential for Spanish speakers (pending an assessment)
• Bi-weekly incentive bonus opportunities that will raise the total annual compensation to $70K to $85K. Bonuses are paid with bi-weekly
• Benefits include: Medical, Dental, and Vision Insurance offered, 401k (after a year of service), monthly contribution towards parking or transit