Case Manager

Tandym-Group; New York (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

Tandym-Group is partnering with a nonprofit services organization in Brooklyn to hire a Case Manager to support residents through advocacy, assessment, service coordination, and client-centered care. The role focuses on managing a caseload, coordinating with health and human service providers, and escorting clients to appointments.

Ideal candidates have at least 2 years in Human Services, proficiency with Microsoft Office, email, and internet navigation, and strong written and verbal

Qualifications

• 2+ years of experience in Human Services or a related field.
• Proficiency with Microsoft Office, email, and internet navigation.
• Strong spoken and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage a caseload of clients and provide regular individual case management support.
• Assess client needs and connect residents with health and human service providers.
• Escort clients to scheduled and unscheduled medical and psychiatric appointments as needed.
• Maintain accurate client records, including progress notes, service plans, assessments, and updates.
• Organize and support group activities, unit inspections, meal service, and follow-up on client needs.

Skills

Communication skills

Multitasking

Tools

Microsoft Office

Email

Internet navigation

Job description

Salary: USD28 - USD28 per hour

A nonprofit services organization in New York City is actively seeking a new Case Manager to join their growing team in Brooklyn, supporting residents through advocacy, assessment, service coordination, and client-centered care.

About the Opportunity:

• Shift: Day
• Schedule: Monday to Friday (with a Saturday rotation, one late day per week, and occasional summer Friday adjustments)
• Hours: 9am to 5pm (with one late day per week until 6pm to 7pm)

Responsibilities:

• Manage a caseload of clients and provide regular individual case management support
• Assess client needs and connect residents with appropriate health and human service providers
• Escort clients to scheduled and unscheduled medical and psychiatric appointments as needed
• Maintain accurate client records, including progress notes, service plans, assessments, and updates
• Organize and support group activities, unit inspections, meal service, and follow-up on client needs

Qualifications:

• At least 2 years of experience in Human Services and/or a related field
• Proficiency in Microsoft Office, email, and internet navigation

Strong spoken and written communication skills

• Ability to manage multiple priorities in a fast-paced environment

Desired Skills:

• Experience in Case Management
• Knowledge of Homelessness, HIV, Substance Abuse, Mental Illness, and Entitlements
• Skilled in Crisis Intervention
• Familiarity with HIPAA and confidentiality protocols