Case Manager

talentcases; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

TalentCases is seeking a Case Manager to provide core case management services, care coordination, and health promotion for clients enrolled in NCCBHC. You will assist with Medicaid/health plan enrollment, housing needs, and connect participants to community supports while supporting families.

You will conduct screenings and assessments for high-risk needs, engage clients in crisis or urgent situations, support education and employment goals, and deliver trauma-informed, culturally sensitive,

Qualifications

• Experience delivering case management services within health or behavioral health settings.
• Ability to assess social determinants of health and link clients to community resources.
• Familiarity with Medicaid/health plan enrollment processes is a plus.

Responsibilities

• Provide targeted case management as part of a multidisciplinary care team.
• Engage clients to empower self-management of mental health and substance use.
• Screen and assess social drivers of health and housing/transport needs.
• Respond to urgent/crisis needs and support treatment planning.
• Support education and employment goals and facilitate referrals to community supports.
• Deliver care in a person/family-centered, trauma-informed, culturally sensitive manner.

Skills

Case management

Care coordination

Health promotion

SDOH assessment

Crisis intervention

Multidisciplinary teamwork

Housing support

Education/employment support

Trauma-informed care

Cultural sensitivity

Job description

Case Managers provide core case management services, including comprehensive care management, care coordination and health promotion, encouraging and assisting eligible clients to enroll in the Medicaid/health insurance plan of their choice, assist with housing needs, and provide participant and family support and referrals to community and social supports as needed. Case Managers conduct screenings and assessments for high-risk needs, monitoring, and follow-up services.

• Provide targeted case management as a member of a multidisciplinary care team to clients enrolled in NCCBHC using team-based approach to treatment and services working collaboratively with therapists, psychiatrists/PNPs, peer specialist, substance use specialists, nurses, clients and family members
• Engage clients in a collaborative relationship, empowering them to self-manage their mental health, substance use, physical, and psychosocial needs to improve and maintain well-being
• Screen and assess clients for social drivers of health (SDOH), housing instability, food insecurity, transportation needs, utility difficulties, interpersonal safety, education and employment needs
• Engage clients with urgent and crisis needs at all stages of NCCBHC services to provide support to resolve crisis and provide targeted case management expertise for person-centered evaluation and treatment planning
• Support clients to access supported education and supported employment services
• Provide core care management services, includingcarecoordination and healthy promotion, comprehensive transitional care, and referral to community and social support
• Train clients on relevant chronic diseases, preventive care, medication management (medication reconciliation and adherence)
• Provide care management services in a person/family-centered,strengths-based, recovery-oriented, trauma-informed, and culturally sensitive manner.
• Support clients with aftercare upon discharge from ERs, detox, inpatienthospital services
• Conduct community outreach and engagement to supportclienttoretain inNCCBHC services
• Support clients to access housing, income support (entitlements), and other needs
• Contribute to ongoing organizational commitments to diversity, equity, inclusion, and antiracist practices in delivery of services and work as a member of the NCCBHC
• Conduct monitoring and follow-up services to promote continued engagement in referred rehabilitative and treatment services.