Case Manager

HOME/LIFE SERVICES INC.; New York (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

HOME/LIFE SERVICES INC. seeks a Case Manager to oversee client cases from intake to move-out, ensuring housing stability and wellbeing in accordance with DHS guidelines.

You will coordinate assessments, documentation, and independent living plans while collaborating with the Housing Specialist to assist clients toward exit strategies. This full-time role demands strong interpersonal, written, and organizational skills in a fast-paced environment.

Qualifications

• Bachelor's Degree in Psychology, Social Work, Sociology, Mental Health, Nursing, Human Services, or Education Services required.
• Minimum of 2 years’ experience working within the Social Services field.
• Must have strong interpersonal skills and be able to communicate effectively (verbally and in writing); must be organized.

Responsibilities

• Carries out case management activities per DHS regulations and guidelines for homeless families.
• Completes assessments and gathers required documents (birth certificates, IDs, etc.).
• Maintains client records by reviewing case notes and logging events.
• Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations.
• Handles intakes of adults and develops an Independent Living Program (ILP).
• Collaborates with Housing Specialist to create exit strategies and target exit dates.

Skills

Interpersonal skills

Communication

Organized

Education

Bachelor's Degree in Psychology / Social Work / Sociology / Mental Health / Nursing / Human Services / Education Services

Job description

Position Title: Case Manager Reports to: Case Manager Supervisor/ DSS

Department: Social Services Employment Status: Full-Time

GENERAL JOB DESCRIPTIO

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The Case Manager ensures the physical and mental wellbeing of clients They are responsible for overseeing client's cases from intake to move out, providing the support necessary to achieve the best outcome

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DUTIES AND RESPONSIBILIT

• IESCarries out case management activities as per the Part 900 Regulations and the Department of Homeless Services (DHS) Case Management Guidelines for family shelt
• ersCompletes an assessment and fathers required documents (i.e.: birth certificates, social security cards, picture IDs, et
• c.)Shows the Safe Sleep Video and carry out the appropriate documentation proc
• essMakes sure that clients sign the Code of Conduct and the facilities rules and regulati
• onsObtains any possible proof of employment and assists with obtaining entitleme
• ntsMaintains clients’ records by reviewing case notes; logging events and progr
• essCommunicates clients’ progress by conducting weekly interdisciplinary meetings and evaluati
• onsHandles intakes of adults and ensures that all documentation is accurate and properly fi
• ledRecommends action plan and develops an Independent Living Programs (ILP) for clients that is reviewed and updated on a weekly ba
• sisCollaborates with the Housing Specialist to create an exit strategy and target exit d
• ateTasks family with seeking and accepting hous
• ingResponsible for meeting target goals set for each client by the Housing Special
• istConducts weekly unit inspecti
• onsMaintains detailed records of each client in the form of progress notes through CA
• RESProvides Director of Social Services (DSS)/ Case Manager Supervisor with reports and summaries of caseload for management rev
• iewLiaison for management, communicating clients’ progress and any case conce
• rnsIn the event of an emergency, Essential Employees are required to report to work as schedu
• ledDuties and responsibilities are subject to change based upon assessment of company ne

eds
SKILLS AND QUALIFICAT

• IONSBachelor's Degree in Psychology, Social Work, Sociology, Mental Health, Nursing, Human Services, or Education Services requi
• red.Minimum of 2 years’ experience working within the Social Services F
• ieldMust have strong interpersonal skills and be able to communicate effectively (verbally and in writ
• ing)Must be organ
• izedExperience with DHS Cares / Homeless population is a