Case Manager

Hygea Healthcare, Inc.; Middle River (MD); On-site; USD 52,000 - 70,000; Full time

Job summary

Hygea Healthcare, Inc. is seeking a Case Manager to manage all patient needs, develop and implement care plans, and coordinate with doctors on plans of care. The role ensures quality clinical care and regular evaluation of progress.

Candidates should have a Bachelor’s in Social Work or related field, plus 1–2 years in behavioral health; CPR/Peer Recovery certification preferred. Proficiency with Word, Excel, and Outlook is expected.

Qualifications

• Bachelor’s degree in Social Work, Counseling or related Human Service field preferred.
• CPRScertification preferred or CPRS certification within six months.
• 1-2 years of experience working in behavioral health setting.
• Knowledge of health care, detoxification process, addiction, co-occurring disorders, DSM Criteria, and terminology.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar.
• Working knowledge of Microsoft Word, Excel, and Outlook.

Responsibilities

• Complete case management of all patient needs and develop plans of care.
• Coordinate services with doctors on plan of care.
• Implements, monitors and evaluates the plan of care and its effectiveness.
• Communicates regularly with staff and family on patient progress.
• Team collaboration to achieve patient care goals.

Skills

Communication skills

Written communication

Group presentation skills

Team collaboration

Education

Bachelor’s degree in Social Work, Counseling or related Human Service field

Tools

Microsoft Word

Excel

Outlook

Job description

Job Summary

The Case Manager is responsible for complete case management of all patient needs. Interviews

patients and families to assess needs and risk categories to develop and implement appropriate

plans of care. Assures quality clinical care by coordinating all services and collaborating with

doctors on plan of care. Implements, monitors and evaluates the plan of care and its effectiveness

on a regular basis. Communicates regularly with relevant staff members and family members on

patient's progress.

Essential Job Functions

• Bachelor’s degree in Social Work, Counseling or related Human Service field preferred.
• Certified Peer Recovery Specialist certification preferred or obtain CPRScertificationwithin six months.1-2 years of experience working in behavioral health setting.
• Knowledge of health care, detoxification process, addiction, co-occurring disorders, DSM Criteria, and terminology.
• Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.

Core Competencies At Time of Hire

• Clinical Knowledge: Proficiency in case management, care coordination, and discharge planning.
• Communication Skills: Ability to clearly articulate treatment plans and progress to patients, families, and teams.
• Organization: Proven ability to manage multiple cases, prioritize tasks, and meet deadlines.

Case Manager Job Description_2025

This job description does NOT constitute an employment contract. Hygea Healthcare is an at-will employer.

• Problem-Solving: Demonstrated skill in assessing patient situations and providing effective interventions.
• Team Collaboration: Experience working as part of an interdisciplinary team to achieve patient care goals.
• Attention to Detail: Accuracy in maintaining records and ensuring compliance with regulatory standards.
• Ethics and Confidentiality: Adherence to HIPAA and ethical guidelines in handling patient information.