Case Manager

Hygea Healthcare; Middle River (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

Hygea Healthcare is seeking a Case Manager to provide comprehensive case management for patients struggling with substance use and mental health challenges. Responsibilities include assessing patient needs, coordinating care, and collaborating with medical professionals to ensure effective treatment. The ideal candidate will have a Bachelor's degree in a related field and preferably 1-2 years of experience in behavioral health.

This position requires strong communication and organizational skills, as well as knowledge of health care processes and ethical guidelines. Join our team and make a meaningful impact in the lives of individuals and families.

Qualifications

• 1-2 years of experience working in a behavioral health setting.
• Ability to read and interpret written information clearly.
• Demonstrated skill in assessing patient situations.

Responsibilities

• Complete case management of all patient needs.
• Assess needs and risk categories to develop care plans.
• Coordinate all services and collaborate with doctors.

Skills

Communication Skills

Clinical Knowledge

Organization

Problem-Solving

Team Collaboration

Attention to Detail

Education

Bachelor’s degree in Social Work, Counseling or related Human Service field

Certified Peer Recovery Specialist certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Hygea Healthcare is a growing behavioral health organization dedicated to providing compassionate, client-centered care for individuals struggling with substance use and mental health challenges. Our team is committed to creating a safe, supportive, and recovery-focused environment where clients feel seen, heard, and supported.

At Hygea, we believe in teamwork, accountability, strong communication, and meeting clients where they are. We are looking for dedicated professionals who are passionate about helping others, willing to learn, and committed to making a meaningful impact in the lives of the individuals and families we serve.

Job Summary

The Case Manager is responsible for complete case management of all patient needs. Interviews patients and families to assess needs and risk categories to develop and implement appropriate plans of care. Assures quality clinical care by coordinating all services and collaborating with doctors on plan of care. Implements, monitors and evaluates the plan of care and its effectiveness on a regular basis. Communicates regularly with relevant staff members and family members.

Essential Job Functions

• Bachelor’s degree in Social Work, Counseling or related Human Service field preferred.
• Certified Peer Recovery Specialist certification preferred or obtain CPR certification within six months.
• 1-2 years of experience working in behavioral health setting.
• Knowledge of health care, detoxification process, addiction, co-occurring disorders, DSM Criteria, and terminology.
• Ability to read and interpret written information; write clearly and informatively; edit work for spelling and grammar; speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; and participate in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.

Core Competencies At Time of Hire

• Clinical Knowledge: Proficiency in case management, care coordination, and discharge planning.
• Communication Skills: Ability to clearly articulate treatment plans and progress to patients, families, and teams.
• Organization: Proven ability to manage multiple cases, prioritize tasks, and meet deadlines.
• Problem-Solving: Demonstrated skill in assessing patient situations and providing effective interventions.
• Team Collaboration: Experience working as part of an interdisciplinary team to achieve shared goals.
• Attention to Detail: Accuracy in maintaining records and ensuring compliance with regulatory standards.
• Ethics and Confidentiality: Adherence to HIPAA and ethical guidelines in handling patient information.

This job description does NOT constitute an employment contract. Hygea Healthcare is an at-will employer.