Case Manager

Hygea Health; Middle River (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

Hygea Health is hiring a Case Manager in Middle River, Maryland. This role involves complete case management, collaborating with medical professionals to ensure quality care for patients struggling with mental health and substance use challenges.

The ideal candidate will have a Bachelor’s degree in Social Work or a related field, possess communication and problem-solving skills, and have at least 1-2 years of experience in behavioral health settings.

Join a compassionate team dedicated to recovery-focused environments and making a positive impact.

Qualifications

• 1-2 years of experience working in a behavioral health setting.
• Knowledge of health care, detoxification process, addiction, co-occurring disorders, DSM Criteria, and terminology.
• Ability to read and interpret written information and write clearly.

Responsibilities

• Interview patients and families to assess needs and risk categories.
• Ensure quality clinical care by coordinating all services with doctors.
• Implement, monitor, and evaluate the plan of care regularly.

Skills

Clinical Knowledge

Communication Skills

Organization

Problem-Solving

Team Collaboration

Attention to Detail

Ethics and Confidentiality

Education

Bachelor’s degree in Social Work, Counseling or related Human Service field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Hygea Healthcare is a growing behavioral health organization dedicated to providing compassionate, client-centered care for individuals struggling with substance use and mental health challenges. Our team is committed to creating a safe, supportive, and recovery-focused environment where clients feel seen, heard, and supported.

At Hygea, we believe in teamwork, accountability, strong communication, and meeting clients where they are. We are looking for dedicated professionals who are passionate about helping others, willing to learn, and committed to making a meaningful impact in the lives of the individuals and families we serve.

Job Summary

The Case Manager is responsible for complete case management of all patient needs.

• Interview patients and families to assess needs and risk categories to develop and implement appropriate plans of care.
• Ensure quality clinical care by coordinating all services and collaborating with doctors on the plan of care.
• Implement, monitor, and evaluate the plan of care and its effectiveness on a regular basis.
• Communicate regularly with relevant staff members and family members on care progress.

Essential Job Functions

• Bachelor’s degree in Social Work, Counseling or related Human Service field preferred.
• Certified Peer Recovery Specialist certification preferred or obtain CPR certification within six months.
• 1-2 years of experience working in a behavioral health setting.
• Knowledge of health care, detoxification process, addiction, co-occurring disorders, DSM Criteria, and terminology.
• Ability to read and interpret written information; write clearly and informatively; edit work for spelling and grammar.
• Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; and participate in meetings.
• Working knowledge of Microsoft Word, Excel, and Outlook.

Core Competencies At Time of Hire

• Clinical Knowledge: Proficiency in case management, care coordination, and discharge planning.
• Communication Skills: Ability to clearly articulate treatment plans and progress to patients, families, and teams.
• Organization: Proven ability to manage multiple cases, prioritize tasks, and meet deadlines.
• Problem‑Solving: Demonstrated skill in assessing patient situations and providing effective interventions.
• Team Collaboration: Experience working as part of an interdisciplinary team to achieve patient goals.
• Attention to Detail: Accuracy in maintaining records and ensuring compliance with regulatory standards.
• Ethics and Confidentiality: Adherence to HIPAA and ethical guidelines in handling patient information.

This job description does NOT constitute an employment contract. Hygea Healthcare is an at‑will employer.