Case Manager

AppleOne Employment Services; Los Angeles (CA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Onsite parking

Direct hire opportunity

Job summary

AppleOne Employment Services is seeking a compassionate Case Manager to support a nonprofit organization serving female veterans in Los Angeles, CA. You will help clients achieve housing stability, employment readiness, and access to community resources under strong supervision.

The role requires 1–2 years of related experience and offers a direct hire opportunity in a collaborative, mission-driven environment focused on veterans and their families.

Qualifications

• 1–2 years of case management, social services, nonprofit programs, housing services, workforce services or veteran services experience.
• Strong documentation, data entry, file management and administrative skills.
• Ability to maintain confidentiality and follow HIPAA standards.
• Coordinate care with VA contacts, community agencies and internal program teams.
• Comfortable working with vulnerable populations in a trauma-informed manner.

Responsibilities

• Assess client needs and barriers related to housing, employment, education, finances, sobriety support, legal concerns, family support, and medical or psychiatric services.
• Coordinate services with VA personnel, housing providers, employment resources, and internal program teams.
• Complete client intake, maintain confidential case files, document progress notes, update Individual Action Plans, and prepare discharge summaries.
• Conduct home visits, client meetings, life skills support, and service referrals in accordance with program requirements.
• Enter accurate and timely data into HMIS and other internal or external databases while maintaining HIPAA compliance.
• Support program-specific services related to transitional housing, permanent housing, workforce development, rapid rehousing, homeless prevention, or incarcerated veteran transition services as assigned.

Skills

Case management

HIPAA compliance

Data entry

Documentation

Tools

HMIS

Job description

Job Summary

We are seeking a compassionate and detail-oriented Case Manager for a direct hire opportunity with a mission-driven nonprofit organization serving female veterans in Los Angeles, CA. This role supports veterans as they work toward greater stability, independence, housing security, employment readiness, and access to community resources.

The Case Manager will work under supportive supervision from program leadership, including a Program Coordinator, Clinical Director, or senior Case Manager. This is a strong opportunity for someone with 1 to 2 years of case management, social services, nonprofit, housing, workforce, or veteran services experience who wants to grow in a meaningful, community-focused environment.

This organization offers a collaborative team setting, mission-centered work, structured supervision, and the opportunity to make a direct impact in the lives of veterans and their families.

Key Responsibilities

• Assess client needs and barriers related to housing, employment, education, finances, sobriety support, legal concerns, family support, and medical or psychiatric services.
• Coordinate services with VA personnel, community partners, housing providers, employment resources, and internal program teams.
• Complete client intake, maintain confidential case files, document progress notes, update Individual Action Plans, and prepare discharge summaries.
• Conduct home visits, client meetings, life skills support, and service referrals in accordance with program requirements.
• Enter accurate and timely data into HMIS and other internal or external databases while maintaining HIPAA compliance.
• Support program-specific services related to transitional housing, permanent housing, workforce development, rapid rehousing, homeless prevention, or incarcerated veteran transition services as assigned.

Compensation and Benefits

• Direct hire opportunity.
• Compensation: $23 to $25 per year.
• Schedule may be 8:00 AM to 5:00 PM or 8:30 AM to 5:00 PM.
• Location: Los Angeles, CA.
• FLSA classification: Non-exempt.
• Onsite parking is first come, first served, with street parking available as needed.

Required Qualifications and Skills

• Provide supervised case management services that support client independence, housing stability, and access to services.
• Maintain accurate client files, progress notes, Individual Action Plans, discharge summaries, and program documentation.
• Coordinate care with VA contacts, community agencies, housing resources, and internal team members.
• Support client intake, assessments, referrals, home visits, life skills activities, and program compliance.
• 1 to 2 years of relevant experience in case management, social services, nonprofit programs, administrative support, housing services, workforce services, or a related field.
• Strong documentation, data entry, file management, and administrative skills.
• Ability to maintain confidentiality and follow HIPAA standards.
• Comfortable working with vulnerable populations and providing professional, trauma-informed support.
• Ability to communicate effectively with clients, team members, community partners, and agency representatives.
• Strong organizational skills with the ability to manage deadlines, documentation, and follow-up tasks.
• Ability to attend team meetings, trainings, and complete required reports and documentation accurately and on time.
• Ability to conduct home visits and support clients in community-based settings.
• Staff with a valid driver’s license who meet insurance requirements may be asked to complete driver training and drive company vehicles for work-related activities, including client transportation.

Preferred Qualifications

• Experience working with veterans is preferred.
• Experience working with homeless individuals or families is preferred.
• Experience with transitional housing, permanent housing, rapid rehousing, homeless prevention, workforce development, or supportive services programs is a plus.
• Experience using HMIS or similar case management databases is helpful.
• Experience supporting clients transitioning from jail or prison is preferred for incarcerated veteran transition program assignments.
• Ability to pass background clearance for jail or prison access may be preferred or required for specific program assignments.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.