Case Manager

Hill Valley Healthcare; Kingston (Luzerne County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

401(k) Plan

Flexible daily pay

Comprehensive benefits

Job summary

Wyoming Valley Behavioral Health is expanding its case management team to hire a Case Manager. You will work with the Director of Social Services on patient care planning, discharge planning, advocating for patient rights, and more, in a psychiatric facility.

The role emphasizes Trauma Informed Care and compassionate patient support, with responsibilities including coordination of care plans, aftercare connections, and maintaining records in a fast-paced hospital setting.

Qualifications

• Associate or bachelor’s degree in social work, psychology, or related field.
• 2 years experience with medical and/or behavioral health records.
• CPR and de-escalation/restraint certification required.

Responsibilities

• Coordinates patient care, assesses, evaluates and updates care plans.
• Connects patients with appropriate aftercare services and resources.
• Assist patients and their families navigate referral system obstacles.
• Maintain accurate and up-to-date medical records.
• Advocate for patients' rights and safeguards as well as ensure access to equitable needed services and support resources.
• Other duties as assigned by Director of Social Services.

Skills

Medical records

Behavioral health

Communication

Organization

Leadership

Fast-paced environment

Attention to detail

Education

Associate or Bachelor’s degree in social work/psychology or related field

CPR certification

De-escalation/restraint training

Job description

Wyoming Valley Behavioral Health is expanding our case management team and looking to hire a Case Manager. You will work directly with our Director of Social Services on patient care planning, discharge planning, advocating for patient rights and more! Candidates should display calm, confidence interventions and enhance an environment of compassion to people seeking help for serious symptoms of mental illness. A great candidate should be aware of their approach to developing a healing environment in a hospital setting. This person will exhibit high standards of care, passion, and knowledge of mental illness as they render care and assistance to patients in a psychiatric facility and help maintaining accurate patient records according to policy. The candidate must be familiar with Trauma Informed Care theory and practice.

Join us on this exciting journey!

Responsibilities

• Coordinates patient care, assesses, evaluates and updates care plans
• Connects patients with appropriate aftercare services and resources
• Assist patients and their families navigate referral system obstacles
• Maintain accurate and up-to-date medical records
• Advocate for patients' rights and safeguards as well as ensure access to equitable needed services and support resources
• Other duties as assigned by Director of Social Services

Education

Associate or bachelor’s degree desired in social work/psychology or related Field and at least 1 -2 years experience in one of the following settings: care coordination, social services agency, home health, or hospital/ physician's office.

Certifications

CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).

Qualifications

• 2 years experience with medical and/or behavioral health records
• Ability to interact with persons from diverse backgrounds and experiences
• Ability to organize and prioritize care plans efficiently
• Leadership skills as part of a team approach
• Strong communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Attention to detail and strong organizational skills

Exciting Benefits Await You

• Attractive Compensation: Enjoy competitive pay that truly values your contributions.
• Generous Paid Time Off: Recharge and prioritize your well-being with ample PTO.
• 401(k) Plan: Secure your financial future with our strong retirement plan.
• Flexible Daily Pay: Access your earnings whenever you need them.
• Comprehensive Benefits Package: Benefit from a wide range of options, including dental, health, vision, and disability insurance.
• Wellness Program Access: Prioritize your health with resources designed to support your well-being.
• Inclusive Workplace Culture: Thrive in a supportive environment that champions diversity and collaboration.
• Career and Educational Development: Unlock your potential with numerous opportunities for growth and advancement.
• Comprehensive Onboarding and Professional Development Programs: Expertly crafted to cultivate growth and significantly enhance essential skills, paving the way for sustained success and excellence.

EEO statement

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.