Case Manager - Outpatient Services

Geisinger Behavioral Health Center Danville; Danville (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Geisinger Behavioral Health Danville is seeking a dedicated Case Manager to support patients from admission to discharge within our brand-new Outpatient Services Department. You will coordinate resources, collaborate with clinicians and families, and advocate for patients’ treatment journeys to promote positive outcomes.

The role emphasizes collaboration, continuity of care, and a strong emphasis on coordinating transitions of care and community resources to support patients and their families

Qualifications

• Bachelor’s degree in Social Work, Counseling or related field.
• Licensed healthcare professional with mental health experience (MSW; LCSW; RN; CNS; ARNP; Registered Mental Health Professional (MHP); Counselor (MA; MFT) required.
• Three or more years of experience in a behavioral health setting.

Responsibilities

• Ensure patients meet care criteria from admission through discharge.
• Initiate authorization with network providers.
• Maintain knowledge of clinical information for patient’s stay; review docs, participate in staffing, care conferences, and collaborate with the treatment team.
• Perform concurrent review with network providers and monitor documentation to promote compliance and quality.
• Liaise with physicians and treatment team to ensure full documentation of treatment.
• Lead information flow between levels of care with admissions, clinical and financial departments, and patient/family to ensure smooth discharge.
• Coordinate resources with community services and discuss continued stay/continued care with multidisciplinary team.

Skills

Care coordination

Patient advocacy

Team collaboration

Education

Bachelor’s degree in Social Work, Counseling or related field

Job description

Overview

Join Our Team! Case Manager - Outpatient Services

Geisinger Behavioral Health Danville is excited to launch our brand-new Outpatient Services Department, and we're looking for a dedicated Case Manager to help shape the future of behavioral health care in our community!

In this vital role, you'll serve as a patient advocate and care coordinator, ensuring seamless support from admission through discharge. Working alongside clinicians, physicians, families, payors, and community partners, you'll help patients navigate their treatment journey, secure needed resources, coordinate transitions of care, and promote positive outcomes every step of the way. If you're passionate about collaboration, continuity of care, and making a meaningful impact in patients' lives, we'd love to have you join our growing team.

Responsibilities

ESSENTIAL FUNCTIONS:

• Assure that patients meet care criteria from admission through discharge.
• Initiate authorization with network providers.
• Maintain knowledge of clinical information for patient’s stay by review of documentation, participate in staffing, attend care conferences and collaborate with other members of the treatment team.
• Perform concurrent review with network providers; monitor medical record documentation using knowledge of established guidelines to promote compliance and further ensure quality for retrospective review by external review entities
• Liaison with physician and other treatment team members to assure that all aspects of treatment are fully documented.
• Lead the flow of information between levels of care by collaborating with the admissions department, clinical and financial departments, and the patient and their family/guardian throughout program to provide a smooth transition at discharge.
• Coordinate resources with other community services and agencies. Discuss appropriateness of a continued stay or continued care by the facility with the multi-disciplinary team, third-party case managers, physicians and other departments.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree in Social Work, Counseling or related human service field required.
• Licensed health care professional with mental health experience (MSW; LCSW; RN; CNS; ARNP; Registered Mental Health Professional (MHP); Counselor (MA; MFT) required.
• Three or more years' experience working in a behavioral health setting required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Licensure or certification for counseling, as may be required by the state in which the facility operates.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

ADDITIONAL REGULATORY REQUIREMENTS:

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state, federalandlocallaws.

GBDAN