Case Manager

NFI Massachusetts, Inc.; Haverhill (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plan

Paid Time Off

Life Insurance

Tuition Reimbursement

FSAs

EAP

Referral Bonus

Job summary

NFI Massachusetts Inc. seeks two Case Managers for its DDS Residential programs serving adults with Acquired Brain Injuries in Methuen and Haverhill, MA. You will supervise staff, assist with ADLs, and accompany clients to appointments, while documenting care and maintaining confidentiality.

The role emphasizes dignity, independence, and community engagement. Benefits include medical/dental/vision, retirement, vacation, holidays, life and disability insurance, and more.

Qualifications

• Must have 3+ years of experience working with individuals with Acquired Brain Injuries.
• Bachelor’s degree in Psychology, Social Work or related field preferred but not required.
• Valid driver’s license and a reliable vehicle are essential.

Responsibilities

• Maintain required staffing ratios and provide direct supervision and support to individuals served.
• Assist individuals with ADLs, personal care, mobility, and other support needs as identified in plans.
• Provide support during community activities and appointments.
• Accompany individuals at medical, dental, therapy, and other healthcare visits as assigned.
• Communicate observations and needs to program and clinical staff.
• Follow health, safety, medication, and documentation requirements.

Skills

ABI experience

Education

Bachelor’s degree in psychology or social work

Job description

NFI Massachusetts Inc, a non-profit human services agency, is currently seeking two (2) Case Managers for its DDS Residential programs specializing in adults with Acquired Brain Injuries (ABI) located in Methuen, MA and Haverhill, MA.

These programs offer residents a full range of services including assistance with activities of daily living, recreational opportunities, individual support, transportation, and coordination of medical needs and services. The goal of the program is to enable adults to live in a least restrictive setting, to offer the maximum level of independence, and to fully engage in community life.

The Case Manager will be responsible for:

• Maintain required staffing ratios and provide direct supervision and support to individuals served.
• Assist individuals with activities of daily living (ADLs), personal care, mobility, and other support needs as identified in their individual service plans.
• Provide support and supervision during community activities and appointments.
• Accompany and support individuals at medical, dental, therapy, and other healthcare appointments as assigned.
• Communicate relevant observations, changes in condition, and follow-up needs to appropriate program and clinical staff.
• Follow all applicable health, safety, medication, documentation, and program requirements.
• Promote the dignity, independence, choice, and overall well-being of individuals served.
• Complete administrative tasks delegated by Program Management.
• Assist with program documentation, filing, data entry, scheduling, record organization, and other administrative duties as assigned.
• Support Program Management with program-related projects and tasks as needed.
• Maintain confidentiality and comply with agency policies and applicable regulations.

Job Requirements:

• Must have 3 plus years of experience working with individuals with Acquired Brain Injuries.
• Bachelor’s degree in Psychology, Social work or a related field preferred but not required.
• Valid driver's license and a reliable vehicle are essential

Salary

$21.50 per hour

NFI Massachusetts offers a comprehensive benefits package for full-time employees, including:

• Medical, Dental & Vision Insurance (multiple plan options)
• 403(b) Retirement Plan with potential employer match
• 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
• Company-Paid Life & Long-Term Disability Insurance
• Tuition Reimbursement (up to $2,500 per year)
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs (EAPs)
• Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
• Employee Referral Bonus Program

NFI Massachusetts Inc., is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.

NFI Massachusetts participates in E-Verify to confirm employment eligibility as part of the I-9 verification process.