Case Manager

NFI North, Inc.; Haverhill, Northern (MA, KY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

403(b) Retirement Plan with employer 


Paid Vacation & Holidays

Life & Disability Insurance

Tuition Reimbursement

Flexible Spending Accounts

Employee Assistance Programs

Employee Referral Bonus Program

Job summary

NFI Massachusetts Inc. is seeking two Case Managers for its DDS Residential programs serving adults with Acquired Brain Injuries in Methuen and Haverhill, MA.

The role involves direct supervision, daily living supports, and coordination of medical needs to promote independence and community participation. Responsibilities include supervision, ADL support, accompanying individuals to appointments, data entry, and program documentation while upholding confidentiality and agency policies.

Qualifications

• 3+ years of experience working with individuals with Acquired Brain Injuries.
• Bachelor’s degree in Psychology, Social Work or related field preferred but not required.
• Valid driver's license and a reliable vehicle are essential.

Responsibilities

• Maintain staffing ratios and provide direct supervision to individuals served.
• Assist individuals with activities of daily living (ADLs), personal care, mobility, and other support needs as identified in their individual service plans.
• Provide support and supervision during community activities and appointments.
• Accompany and support individuals at medical, dental, therapy, and other healthcare appointments as assigned.
• Communicate relevant observations, changes in condition, and follow-up needs to appropriate program and clinical staff.
• Follow all applicable health, safety, medication, documentation, and program requirements.
• Promote the dignity, independence, choice, and overall well-being of individuals served.
• Complete administrative tasks delegated by Program Management.
• Assist with program documentation, filing, data entry, scheduling, record organization, and other administrative duties as assigned.
• Support Program Management with program-related projects and tasks as needed.
• Maintain confidentiality and comply with agency policies and applicable regulations.

Skills

ABI experience

Driver's license

Education

Bachelor's degree in Psychology or Social Work

Job description

Old Ferry Rd
95 Old Ferry Road
Haverhill, MA 01830, USA

Old Ferry Rd
95 Old Ferry Road
Haverhill, MA 01830, USA

NFI Massachusetts Inc, a non-profit human services agency, is currently seeking two (2) Case Managers for its DDS Residential programs specializing in adults with Acquired Brain Injuries (ABI) located in Methuen, MA and Haverhill, MA.

These programs offer residents a full range of services including assistance with activities of daily living, recreational opportunities, individual support, transportation, and coordination of medical needs and services. The goal of the program is to enable adults to live in a least restrictive setting, to offer the maximum level of independence, and to fully engage in community life.

The Case Manager will be responsible for:

• Maintain required staffing ratios and provide direct supervision and support to individuals served.
• Assist individuals with activities of daily living (ADLs), personal care, mobility, and other support needs as identified in their individual service plans.
• Provide support and supervision during community activities and appointments.
• Accompany and support individuals at medical, dental, therapy, and other healthcare appointments as assigned.
• Communicate relevant observations, changes in condition, and follow-up needs to appropriate program and clinical staff.
• Follow all applicable health, safety, medication, documentation, and program requirements.
• Promote the dignity, independence, choice, and overall well-being of individuals served.
• Complete administrative tasks delegated by Program Management.
• Assist with program documentation, filing, data entry, scheduling, record organization, and other administrative duties as assigned.
• Support Program Management with program-related projects and tasks as needed.
• Maintain confidentiality and comply with agency policies and applicable regulations.

Job Requirements:

• Must have 3 plus years of experience working with individuals with Acquired Brain Injuries.
• Bachelor’s degree in Psychology, Social work or a related field preferred but not required.
• Valid driver's license and a reliable vehicle are essential

Salary: $21.50 per hour

NFI Massachusetts offers a comprehensive benefits package for full-time employees, including:

• Medical, Dental & Vision Insurance (multiple plan options)
• 403(b) Retirement Plan with potential employer match
• 3 Weeks Paid Vacation + 11 Paid Holidays + Paid Sick Leave
• Company-Paid Life & Long-Term Disability Insurance
• Tuition Reimbursement (up to $2,500 per year)
• Flexible Spending Accounts (FSA)
• Employee Assistance Programs (EAPs)
• Voluntary Benefits: Pet Insurance, Home & Auto, Legal Plan & more!
• Employee Referral Bonus Program

NFI Massachusetts Inc., is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We seek to empower individuals and support the diversity and inclusivity within our workforce.

NFI Massachusetts participates in E-Verify to confirm employment eligibility as part of the I-9 verification process.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.