Case Manager

The Salvation Army; Denver (CO); On-site; Full time

Job summary

A leading organization is seeking a dedicated Case Manager to provide essential services to families in need. The role involves housing navigation, case management, and community resource referrals. The ideal candidate will have a passion for service, strong communication skills, and relevant educational background, including a bachelor's degree in human services or social work.

Benefits

Health, vision, dental, life insurance

Sick leave benefit

Vacation benefit

Pension Plan

Voluntary Tax-Deferred Annuity Plan

Qualifications

• Two years’ work experience with homeless populations.
• Experience with case management required.

Responsibilities

• Housing navigation and ongoing case management services.
• Coordinate and facilitate participant orientation meetings.

Skills

Communication

Customer Service

Bilingual

Education

Bachelor’s degree in human services

Master’s degree in social work (MSW)

Job description

Job Title: Case Manger

FLSA Status: Full Time - non-exempt
Reports to: Program Manger

Schedule: 40/hrs M-F
Supervises: N/A

Rate of Pay: $26/hr

Closing Date: 06/11/2025

Benefits:Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function:

Denver Metro Social Services (DMSS) is seeking a case manager. Case Manager core activities through DMSS will include housing navigation, ongoing case management services for participating families which includes assessment, search and lease up in housing, identifying and administering appropriate financial interventions, referrals to community resources (clothing, food and other emergency assistances), and regular family case management meetings including home visits as needed. The case manager will also coordinate and facilitate participant orientation meetings.

Duties and Responsibilities:

• A passion for the mission of The Salvation Army
• Strong communication and people skills
• Demonstrated history of providing professional, effective programming with individuals, children, and families
• Ability to complete timely and detailed documentation (including assessments)
• Ability to use professional judgment to determine appropriate interventions
• Desire to serve others by building on their strengths
• Strong skills in customer service
• Competent in working independently within clear parameters in a team environment
• Bi-lingual (preferred).
• Successfully pass background check
• Internal PTM training within first three months of employment
• Must be minimally 21 years of age and possessing a valid in-state Driver's License
• Performs other duties as required.

Qualification and Education Requirements:

• Master’s degree in social work (MSW), preferred.
• Bachelor’s degree in human services, Social Work, Public Health or comparable field required.
• Two years’ work experience with homeless populations, preferably with families in crisis.
• Experience with case management required.
• Be supportive of The Salvation Army’s mission. Ability to reflect and model the high standards of our organization as one of the world’s most distinguished human services charitable organizations.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Acknowledgement of Religious Purposes of The Salvation Army

I have been informed and understand The Salvation Army's religious purpose and status as a church. In my employ, I will not undermine the religious mission or religious purposes of the organization, nor will my professional conduct conflict with, interfere with, or undermine its religious programs or religious purposes.

Physical Requirements: (Edit as applicable)

Ability to maneuver, remain in a stationary position, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.

Qualifications Education

Required

Bachelors

Preferred

Masters

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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