Case Manager - Hybrid Remote - Must be in Harrisburg Area

ZipRecruiter; Village of Southampton (NY); Remote; Full time

Job summary

A leading company is seeking a Service Coordinator to provide essential support services for elderly and disabled participants. This role involves managing a caseload, conducting assessments, and coordinating community resources. Ideal candidates will have a degree in social work or related fields, or equivalent experience. This position allows for remote work with some travel required.

Qualifications

• Bachelor's degree or 3+ years experience in social services or healthcare.
• Reliable transportation necessary.

Responsibilities

• Manage an active caseload of 70-80 participants.
• Conduct monthly monitoring calls and develop service plans.
• Assist members in obtaining HCBS services.

Skills

Bilingual skills

Education

Bachelor's degree in social work

Bachelor's degree in psychology

Bachelor's degree in a related field

Job description

Job Description

Salary: $20 per hour

Qualifications:

• Bachelor's degree in social work, psychology, or a related field
• OR at least 3+ years of experience in a social service or healthcare-related setting

Main Function:

Service Coordination involves identifying, coordinating, and facilitating all necessary supportive services and community resources for elderly and/or disabled participants based on their individual needs. Service Coordinators will work from home as their primary office, with travel required to visit participants' homes a few times a week.

Responsibilities:

• Attend and complete training and ongoing annual training (remote)
• Manage an active caseload by monitoring and evaluating options and services to meet individual health needs
• Complete person-centered assessments and assist members in obtaining HCBS services supporting independent living
• Assist members in gaining access to LTSS and Medical Assistance services
• Conduct monthly monitoring calls and develop or modify service plans at least annually or as needed
• Maintain ongoing communication internally and with caseload
• Inform members of their right to choose any willing and qualified provider for services on their plan
• Participate in remediation activities
• Manage a caseload of 70-80 participants
• Maintain communication with providers
• Ensure participants exercising participant-directed budget authority do not exceed approved service hours
• Report all member incidents and allegations of neglect/abuse within 24 hours
• Follow company policies and procedures for documentation, confidentiality, records, and employees' rights
• Willingness and ability to work in the field and independently in a virtual setting

Additional Requirements: Reliable transportation is necessary. Bilingual skills are a plus but not required.