Case Manager - Hybrid Remote - Must be in Pittsburgh Area

ZipRecruiter; Village of Southampton (NY); Remote; Full time

Job summary

A leading company is seeking a Service Coordinator to facilitate support services for elderly and disabled participants. This remote role requires managing a caseload, conducting assessments, and ensuring access to necessary services. Reliable transportation is essential for occasional travel to participants' homes.

Qualifications

• 3+ years of experience in social service or healthcare-related setting.

Responsibilities

• Manage an active caseload of approximately 70-80 participants.
• Conduct monthly monitoring calls and develop service plans.
• Ensure compliance with documentation and confidentiality policies.

Skills

Bilingual skills

Education

Bachelor's degree in social work

Bachelor's degree in psychology

Bachelor's degree in a related field

Job description

Job Description

Salary: $20/hour

This is a remote position. Candidate must be in the Pittsburgh area due to regional travel requirements.

Qualifications:

• Bachelor's degree in social work, psychology, or a related field
• OR at least 3+ years of experience in a social service or healthcare-related setting

Main Function:

Service Coordination involves identifying, coordinating, and facilitating supportive services and community resources for elderly and/or disabled participants based on their individual needs. While the role is primarily remote, travel to participants' homes is required a few times a week.

Responsibilities:

• Attend and complete both initial and ongoing annual training (remote)
• Manage an active caseload, monitoring and evaluating options and services to meet individual health needs
• Complete person-centered assessments and assist members in obtaining HCBS services supporting independent living
• Assist members in accessing LTSS and Medical Assistance services
• Conduct monthly monitoring calls and develop or modify service plans as needed, at least annually
• Maintain ongoing communication with team and caseload
• Inform members of their right to choose any willing and qualified service provider
• Participate in remediation activities as required
• Manage a caseload of approximately 70-80 participants
• Maintain communication with providers
• Ensure participant-directed budget authority does not exceed authorized service hours
• Report all member incidents and allegations of neglect or abuse within 24 hours
• Follow company policies on documentation, confidentiality, and employee rights
• Work independently in the field and remotely with integrity

Additional Requirements:

• Reliable transportation is necessary
• Bilingual skills are a plus but not required