Case Manager

Motivated And Empowered Inc; Cleveland (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

ME Inc. is hiring a Lead Case Management / Licensed Behavioral Health Lead to oversee client care quality, case management, documentation, crisis escalation, service planning, and Medicaid-ready behavioral health supports.

The ideal candidate is licensed, organized, compassionate, and able to guide staff and interns while keeping services compliant and family-centered.

Qualifications

• Licensed behavioral health professional with Ohio credentials.
• Experience with youth, families, behavioral health and Medicaid documentation preferred.
• Strong documentation, supervision, assessment and ethical decision-making skills.

Responsibilities

• Review client needs after intake and determine appropriate service pathway.
• Develop or review service plans, care plans, referral plans, safety concerns, and family stabilization plans.
• Supervise quality of case management and related supports.
• Audit client files weekly for case notes, releases, care plans, referrals and safety concerns.
• Support crisis response, mandated reporting, safety planning and escalation to emergency resources.
• Train staff and interns on documentation, confidentiality, boundaries and engagement.

Education

LSW

LISW

LPC

LPCC

LISW-S

LPCC-S

Ohio credential (required/preferred)

Job description

ME Inc. is hiring a Lead Case Management / Licensed Behavioral Health Lead to oversee client care quality, case management, documentation, crisis escalation, service planning, and Medicaid-ready behavioral health supports. The ideal candidate is licensed, organized, compassionate, and able to guide staff and interns while keeping services compliant and family-centered.

Key Responsibilities:

• Review client needs after intake and determine appropriate service pathway.
• Develop or review service plans, care plans, referral plans, safety concerns, and family stabilization plans.
• Supervise quality of case management, CPST/TBS/PSR support, parent support, crisis-prevention support, and documentation.
• Audit client files weekly for case notes, releases, care plans, referral follow-up, contact logs, and safety concerns.
• Support crisis response, mandated reporting, safety planning, and escalation to appropriate emergency/clinical resources.
• Train staff and interns on documentation, confidentiality, boundaries, mandated reporting, and client engagement.

Qualifications:

• LSW, LISW, LPC, LPCC, LISW-S, LPCC-S, or equivalent applicable Ohio credential preferred/required depending on final service model.
• Experience with youth, families, behavioral health, case management, crisis response, Medicaid documentation, or community-based services
• preferred.
• Strong documentation, supervision, assessment, and ethical decision-making skills.
• Knowledge of Ohio Medicaid behavioral health, OhioRISE, CPST/TBS/PSR, or CANS preferred.

Candidates working with youth/families may be required to complete background checks, reference checks, confidentiality agreements, and required training before placement.