Case Manager

Mental Health Association, Inc.; Chicopee (MA); In loco; USD 26.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health care plan

Retirement plan

Paid time off

Family leave

Long-term disability

Descrizione del lavoro

Mental Health Association, Inc. seeks a Case Manager to provide trauma-informed, person-centered support to individuals in recovery with histories of homelessness.

The role focuses on transitioning participants to studio apartments at a congregate supportive housing site, coordinating documentation and service plans, and traveling to the main office in Chicopee. This on-site position involves ongoing support after housing, assisting with benefits, employment, and community integration, and

Competenze

• Valid driver’s license and reliable transportation.
• Ability to work independently and as part of a team.
• Strong organizational, communication, and interpersonal skills.
• Must be at least 21 years old with CPR and First Aid certifications.
• High school diploma or equivalent required.
• Minimum of six months of relevant experience.

Mansioni

• Coordinate documentation for program entry, including homelessness verification, assessments, and IDs.
• Complete initial adult assessments, updates, and service plans.
• Collaborate with a multidisciplinary team to develop Individualized Action Plans.
• Implement IAPs and document progress.
• Develop and revise safety plans with participants and the team.
• Assist with transition to stable housing and ongoing tenancy support.
• Maintain communication with Chestnut Crossing staff and navigate housing responsibilities.
• Support participants in seeking employment, training, or education.
• Educate and assist with public benefits (Social Security, EAEDC, SNAP, PVTA, Fuel).
• Encourage community integration and participation in activities.

Conoscenze

Driver's license

Independent work

Team collaboration

Organizational skills

Communication skills

Interpersonal skills

CPR certification

First Aid certification

Ability to obtain CPR/First Aid

Formazione

CPR certification

First Aid certification

High school diploma or equivalent

Descrizione del lavoro

The Case Manager provides trauma-informed, person-centered support to individuals in substance use and/or mental health recovery who have a history of homelessness. This role involves assisting participants as they transition from homelessness into their own studio apartments within a congregate supportive housing site.

Once housed, the Case Manager continues to provide ongoing support to help participants achieve their goals—such as stabilizing income, strengthening coping skills, accessing medical care, and pursuing employment.

The Case Manager is also responsible for completing documentation accurately and in a timely manner. This position will be based on-site at Chestnut Crossing but will spend a significant amount of time in the community working directly with participants and will regularly travel to MHA’s Main Office in Chicopee.

Pay Rate: $19-21 an hour.

Open Shift: Monday through Friday 9am-5pm (40hrs), some flexibility required.

Key Responsibilities:

• Coordinate all documentation required for program entry, including but not limited to: homelessness verification, substance use assessments, eligibility screenings, and obtaining IDs, birth certificates, social security cards, income verifications, etc.
• Complete initial Adult Comprehensive Assessments, updates, and service plans.
• Collaborate as part of a multidisciplinary team to develop Individualized Action Plans (IAPs), utilizing participant voice, choice, strengths, and needs.
• Implement strategies outlined in the IAP and document progress as required.
• Develop, monitor, and revise safety plans in collaboration with participants and the team.
• Adjust support based on individual needs.
• Assist participants with the transition to stable housing.
• Maintain strong communication with staff at Chestnut Crossing.
• Support tenants in navigating responsibilities such as apartment maintenance, communication with property management, and understanding housing regulations.
• Support participants in seeking and maintaining employment, vocational training, or education.
• Educate and assist participants in accessing public benefits and resources (e.g., Social Security, EAEDC, SNAP, PVTA, Fuel Assistance).
• Encourage community integration by helping participants access public spaces, support groups, recreational activities, and vocational programs.
• Promote skill development in areas such as ADLs, money management, transportation, and social participation.

About the Division of Supportive Housing (DSH):

The Division of Supportive Housing (DSH) provides safe, stable housing and individualized wraparound services for individuals who have experienced chronic homelessness, many of whom are also navigating challenges related to substance use, incarceration, or trauma. DSH programs focus on long-term stability and help participants transition to independent, permanent housing. Through person-centered care, housing navigation, and community-based supports, we empower individuals to build a foundation for recovery, self-sufficiency, and a better quality of life.

Equal Opportunity Statement:

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements :

• Valid driver’s license, adequate automobile insurance, and reliable transportation.
• Ability to work independently and as part of a team.
• Strong organizational, communication, and interpersonal skills.
• Capacity to adapt to the evolving needs of participants.
• Must be at least 21 years of age and able to obtain/maintain CPR and First Aid certifications.
• High school diploma or equivalent required.
• Minimum of six months of relevant experience required.
• Experience working with individuals with mental health/substance use challenges or housing instability, preferred.

Benefits:

• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (403B, IRA).
• Paid Time Off (Vacation, Sick & Public Holidays).
• Family Leave (Maternity, Paternity).
• Long-Term Disability.