Case Manager

Youth Outreach Services; Chicago (IL); Hybrid; USD 46,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life Insurance

403(b) retirement plan with Public CS/

PTO

Remote workday once per week after 90‑

Mileage reimbursement

Job summary

Youth Outreach Services (YOS) is seeking a compassionate Case Manager to support families involved with the child welfare system. The role emphasizes assessment, case management, advocacy, and connecting clients to community resources to promote family stability in Chicago.

Responsibilities include home visits, developing service plans with families, documenting timelines, and coordinating with schools and service providers. A valid Illinois driver's license is required.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field is required.
• Experience working with youth and families is preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Manage a caseload of up to 10 families.
• Complete assessments and required documentation within established timelines.
• Develop service plans and goals in collaboration with clients and families.
• Conduct regular home visits and provide ongoing support services.
• Assist families in accessing community resources and supportive services.
• Maintain relationships with referral sources, schools, service providers, and community partners.
• Prepare court reports and testify in court when required.
• Participate in supervision, team meetings, and agency trainings.
• Ensure compliance with DCFS, agency, and confidentiality requirements.

Skills

Case management

Bilingual English/Spanish

Driver's license

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field

Job description

Position Title: Case Manager

Program: Homeless Youth
Location: Chicago, IL
Schedule: Full-Time | Flexible Schedule (Includes evenings, weekends, and on-call responsibilities)
Salary: 46,000 to 48,000 annually.

Youth Outreach Services (YOS) is seeking a compassionate and dedicated Case Manager to support families involved with the child welfare system. This role focuses on strengthening families, promoting child safety, connecting families to community resources, and helping prevent family separation whenever possible.

Position Overview:

The Case Manager works directly with families referred by DCFS to provide assessment, case management, advocacy, and support services. The position focuses on building respectful and collaborative relationships with families, identifying strengths, developing service plans, and connecting clients to resources that promote family stability and well-being.

Schedule & Work Structure:

• Full-time position with a flexible schedule based on family needs


• Regular home and community-based visits required


• Evening and weekend availability may be necessary


• On-call availability to respond to emergencies as needed


• Travel throughout the community is required.

Key Responsibilities:

• Manage a caseload of up to 10 families


• Complete assessments and required documentation within established timelines


• Develop service plans and goals in collaboration with clients and families


• Conduct regular home visits and provide ongoing support services


• Assist families in accessing community resources and supportive services


• Maintain relationships with referral sources, schools, service providers, and community partners


• Prepare court reports and testify in court when required


• Participate in supervision, team meetings, and agency trainings


• Ensure compliance with DCFS, agency, and confidentiality requirements

Minimum Qualifications:

• Bachelor's degree in Social Work, Psychology, Human Services, or a related field required


• Experience working with youth and families preferred


• Knowledge of DCFS regulations and child welfare services preferred


• Bilingual English/Spanish preferred


• Valid Illinois driver's license, reliable transportation, and proof of insurance required


• Ability to work effectively with diverse populations and community partners.

Why Join YOS?

At YOS, you'll have the opportunity to make a meaningful difference in the lives of children and families while working alongside a supportive and mission-driven team dedicated to strengthening communities across Chicagoland.

What we offer:

• Comprehensive benefits package: Health, Dental, Vision, Life Insurance, and Short/Long-Term Disability


• 403(b) retirement plan with eligibility for Public Service Student Loan Forgiveness


• Generous paid time off (PTO)


• Eligibility for one remote workday per week after a 90-day probation period


• Mileage reimbursement

Youth Outreach Services is a drug-free workplace. Compliance with this policy is a condition of employment and continued employment.

Youth Outreach Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.