Case Manager (Bilingual, English/Spanish)

Family Focus; Illinois; On-site; USD 45,000 - 55,000; Full time

Job summary

Family Focus in DuPage is seeking a Case Manager (Bilingual: English/Spanish) to support at-risk families with short-term, result-oriented services. You will conduct assessments, arrange community referrals, and work toward family reunification and child safety.

The role requires a Bachelor's in a related field, fluency in English and Spanish, and ability to travel locally for home visits. This is a full-time exempt position with a salary of $50,000 per year.

Qualifications

• Bachelor's degree in early childhood, social services, or related field.
• Fluent in English and Spanish; able to communicate with clients.
• Experience with families and children (0-17) and culturally diverse communities.
• Reliable transportation for local travel.

Responsibilities

• Conduct initial family assessments.
• Visit families weekly to assess child safety and well-being.
• Link families to local community resources.
• Advocate with public systems (DHS/TANF, schools).
• Maintain client records and statistics.
• Manage waitlist and triage cases.

Skills

Bilingual English/Spanish

Education

Bachelor's in early childhood, social services, or related field

Job description

Job Title: Case Manager (Bilingual, English/Spanish)

Location: Family Focus - DuPage

Supervisor: Program Supervisor

Family Focus is your partner in building strong families across Chicago and Northeast Illinois! We're here to support families and their children including emergency assistance, immigration programs, child welfare services, family support services, educational programs, and more. Our goal? To help our community thrive and reach its full potential! With 11 centers around Chicagoland, we're eager to expand our reach and make an even bigger impact. That's why we're on the lookout for passionate individuals who share our vision to join our team as we grow and serve more families. Are you ready to make a difference? We want you to be a part of our journey!

Job Title: Case Manager (Bilingual, English/Spanish)

Location: Family Focus - DuPage

Supervisor: Program Supervisor

Family Focus is your partner in building strong families across Chicago and Northeast Illinois! We're here to support families and their children including emergency assistance, immigration programs, child welfare services, family support services, educational programs, and more. Our goal? To help our community thrive and reach its full potential! With 11 centers around Chicagoland, we're eager to expand our reach and make an even bigger impact. That's why we're on the lookout for passionate individuals who share our vision to join our team as we grow and serve more families. Are you ready to make a difference? We want you to be a part of our journey!

The Case Manager is responsible for initiating and maintaining regular (at least weekly) short-term (up to 30 days) contact/support with families. The Case Manager will provide an assessment of the family for service needs and linkage to available local community resources to prevent or remedy or assist in the solution of problems that may result in neglect or abuse to a child. This role will conduct family-centered and strength-based interventions directed at establishing a trusting relationship. Services are geared towards family reunification, maintaining, strengthening, and safeguarding families to prevent substitute care placement, the need for further involvement in the child welfare system, and ensure children's safety and well-being.

Duties include, but are not limited to:

• Conduct initial family assessments.
• Ensure the safety and well-being of involved children's services are being delivered.
• Support families in resolving challenges that may increase risk to children
• Conduct weekly home visits to support families and assess factors impacting child safety and well-being.
• Identify, research, and regularly update community resource information to ensure referrals are relevant, accessible, and aligned with family needs.
• Direct intervention to help reduce risk and teach strategies for avoiding risk in the future.
• Verify families' linkage to community resources to include documentation that the family has received and connected to the resources.
• Manage the client waitlist by triaging individuals to active caseloads based on urgency and need.
• Deliver short-term services to support parents in maintaining safe, organized, and clean home environments.
• Connect clients to appropriate medical services based on identified health, safety, and risk needs.
• Provide advocacy services to families with public systems such as DHS/TANF, public schools, and others identified through family assessment.
• Maintains records and statistics required by the agency, state, and other funding sources and makes suggestions for revision or review.

The ideal candidate will have the following education and experience:

• Bachelor's in early childhood, social services, or related field.
• Must write and speak fluent English/ Spanish.
• The ability to speak the primary languages of the clients.
• Maturity and experience in successfully working with children (0-17 years of age) and their families.
• Understanding of child development and the dynamics of parent-child relationships.
• Ability to approach families from a strength-based model and a family-centered service model.
• Available to families after-hours on an emergency basis.
• Ability to establish and maintain personal/programmatic boundaries while providing supportive services.
• Experience in working with culturally diverse communities and families with the ability to be culturally sensitive and appropriate.
• Reliable transportation required, including the ability to travel locally to conduct home visits and connect families to services.

Salary: $50,000/year

This is a full-time exempt position.

Discover all the benefits we offer to support your well-being and professional growth here: https://www.family-focus.org/about/careers/

Family Focus is an Equal Opportunity Employer

Family Focus is an Equal Opportunity Employer that invests in strengthening families and their children in Chicago and NE Illinois, so they build social capital and achieve upward economic mobility through high-quality innovative programs and services, grounded in anti-racism and social justice.

Family Focus provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

Keywords: Social Services, Case Management, Family Support Services, Child Welfare, Early Childhood Education, Child Development.