Looking for More Than Just a Job? At RHD, we believe every person deserves access to compassionate, person-centered services that support recovery, independence, and meaningful participation in the community. We are seeking a dedicated Case Manager who wants to make a positive difference in the lives of individuals receiving behavioral health services. In this role, you will work collaboratively with program participants, clinical and medical professionals, community providers, and other stakeholders to coordinate services and support individualized recovery goals. If you are resourceful, service-focused, and committed to advocacy and recovery-oriented care, we encourage you to apply.
Why Join Our Team?
- Competitive Pay & Benefits
- DailyPay, allowing access to earned wages before payday
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Employee Assistance Program
- Wellness programs
- Employee referral bonuses
- Company-paid training
Career Growth & Development
- Paid training programs
- Professional development opportunities
- Certification opportunities
- Leadership development programs
- Career advancement opportunities
- Opportunities across multiple service lines
Meaningful Work That Matters
- Help people pursue their recovery goals
- Connect individuals with essential community resources
- Advocate for participants and their individualized needs
- Build collaborative relationships with community providers
- Join a mission-driven organization
Position Summary
The Case Manager identifies the resources needed to address each program participant’s individualized needs. This position takes the necessary actions to support implementation of the participant’s service treatment plan, including advocating for access to needed services, identifying program needs and service gaps, and recommending appropriate strategies.
The Case Manager works from a holistic, team-based, and values-driven perspective while demonstrating a commitment to RHD’s values in the performance of all job responsibilities.
What You’ll Do
Team-Based Planning
- Participate as a member of a multidisciplinary team providing holistic, values-based services.
- Assist with the development and review of individualized recovery plans in collaboration with the program participant, clinical and medical staff, and other stakeholders identified with the participant.
- Help determine the resources and services needed to support each participant’s individualized goals.
- Advocate for program participants to help ensure access to appropriate services and supports.
- Identify program needs and service gaps and recommend strategies for addressing them.
- Develop and maintain productive relationships with community agencies.
- Connect program participants with available community resources and services.
Direct Participant Support
- Provide community-based services to program participants.
- Educate participants about available services, supports, and resources.
- Assist participants with making meaningful connections in their communities.
- Support participants in working toward the goals identified in their recovery plans.
- Transport program participants to appointments as required.
Documentation and Administrative Responsibilities
- Complete assessments, service documentation, and other records accurately and within required timeframes.
- Maintain documentation in accordance with RHD requirements and applicable funder, licensing, and accreditation standards.
- Participate in program planning, coordination, and service-review activities.
- Perform other job-related duties as assigned.
Who We’re Looking For
You may be a great fit if you are:
- Compassionate and respectful
- Dependable and organized
- Skilled at building professional relationships
- Comfortable working as part of a multidisciplinary team
- Service-focused and committed to participant advocacy
- Able to work independently in community-based settings
- Professional in communication and documentation
- Committed to recovery-oriented and person-centered services
Qualifications
Required
- Bachelor’s degree in human services or a related field.
- At least two years of general work experience providing support to individuals receiving behavioral health, addiction recovery, or behavioral health home services.
- Intermediate computer skills.
- Valid driver’s license.
- Ability to travel throughout the program’s service-delivery area.
- Ability to transport program participants to appointments as required.
Preferred
- At least one year of case management experience.
Working Conditions
- This position provides services in community-based settings throughout the program’s service-delivery area.
- Regular local travel is required.
- The Case Manager is required to drive program participants to appointments and other approved service-related destinations.
Physical Requirements
This position is classified as medium work and may require:
- Exerting up to 50 pounds of force occasionally.
- Exerting up to 20 pounds of force frequently.
- Exerting up to 10 pounds of force constantly to move objects.
- Standing or sitting for periods of time.
- Walking.
- Using hands and fingers to handle, operate, activate, prepare, inspect, or position objects.
- Climbing stairs or ladders.
- Talking and hearing to communicate and exchange information.
- Seeing to detect, identify, recognize, inspect, and assess.
- Pushing or pulling.
- Performing repetitive motions.
- Reaching at high or low levels.
- Kneeling, stooping, crouching, or crawling.
- Performing the essential functions of the position with or without reasonable accommodation.
Equal Opportunity Employer
Apis Services, Inc., Inperium, Inc., and their affiliates provide equal employment opportunities to all employees and applicants for employment in compliance with applicable federal, state, and local laws and regulations, including laws governing nondiscrimination in hiring and employment. This policy of nondiscrimination and equal employment opportunity applies to every phase and aspect of hiring and employment.