Case Manager

Resources for Human Development; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Job summary

A community support organization is seeking a compassionate Case Manager to assist individuals in achieving their recovery goals. In this role, you will collaborate with clinical staff and community partners to provide holistic, strength-based services. The position requires at least 2 years of experience in behavioral health or addiction recovery, and offers an inclusive work environment aimed at empowering individuals. Strong communication and organizational skills are essential.

Qualifications

• Minimum 2 years of experience in behavioral health, addiction recovery, or IDD services.
• At least 1 year of case management experience preferred.
• Valid driver's license and reliable transportation.

Responsibilities

• Advocate for participants to receive necessary services and supports.
• Collaborate with a multidisciplinary team for holistic care.
• Complete assessments and maintain accurate documentation.

Skills

Strong communication skills

Collaboration

Crisis management

Organizational skills

Cultural humility

Active listening skills

Education

Bachelor’s degree in Human Services or related field

Job description

Case Manager

RHD | Behavioral Health Program

Are you passionate about helping individuals navigate recovery, build stability, and connect to meaningful community resources?

RHD is seeking a compassionate, organized, and motivated Case Manager to support individuals in achieving their recovery goals through person-centered, strengths-based services.

In this role, you will work closely with participants, clinical staff, and community partners to ensure individuals receive the services and support they need to thrive.

What You’ll Do:

Person-Centered Planning & Advocacy:

• Serve as an advocate to ensure participants receive needed services and supports.
• Collaborate with a multidisciplinary team to provide holistic, values-based care.
• Assist in developing and reviewing individualized recovery plans.
• Identify service gaps and recommend strategies to improve participant outcomes.
• Build relationships with community agencies to connect participants to resources.

Direct Community-Based Support:

• Provide community-based services focused on education, resource connection, and goal achievement.
• Support participants in achieving recovery plan objectives.
• Transport participants to appointments as needed within the service area.

Documentation & Compliance:

• Complete assessments and maintain accurate documentation in compliance with RHD, funders, and regulatory bodies.
• Ensure adherence to policies, procedures, and professional standards.
• Perform additional duties as assigned.

Who You Are:

You are solution-focused, organized, and deeply committed to supporting individuals in behavioral health, addiction recovery, or IDD services. You value collaboration and approach challenges with professionalism and empathy.

Qualifications:

Education & Experience:

• Bachelor’s degree in Human Services or related field preferred (or equivalent experience).
• Minimum 2 years of experience supporting individuals in behavioral health, addiction recovery, or IDD services.
• At least 1 year of case management experience preferred.
• Intermediate computer skills.
• Valid driver’s license and reliable transportation.

What Makes You Successful in This Role:

• Strong communication and active listening skills.
• Ethical, confidential, and integrity-driven decision-making.
• Ability to work collaboratively with families, providers, and community partners.
• Cultural humility and respect for diverse backgrounds.
• Strong organizational and documentation skills.
• Ability to manage crisis situations calmly and effectively.
• Knowledge of state and federal regulations related to residential or behavioral health services.

Why Join RHD?

At RHD, we are guided by our values of respect, integrity, and person-centered care. We believe in empowering individuals to reach their goals while fostering an inclusive, supportive environment for both participants and staff.

If you’re looking for meaningful work where you can make a lasting impact in your community, we encourage you to apply.