Case Management Training Lead

Youth and Family Alternatives, Inc.; Florida; Hybrid; USD 55,000 - 58,000; Full time

Job summary

Youth and Family Alternatives, Inc. in Florida is seeking a Lead Case Manager to coordinate onboarding and training for the training unit, supervise case managers, and support professional growth.

The role emphasizes trauma-informed care and close collaboration with supervisors to improve staff performance and service quality. A Bachelor's in human services plus 2+ years in child welfare and CWCM certification are required, with a valid Florida driver’s license and willingness to regional

Qualifications

• Bachelor’s degree in human services or related field.
• CWCM certification is required.
• 2+ years’ experience in child welfare.

Responsibilities

• Coordinate onboarding and training needs for the training unit case managers.
• Provide guidance and informal supervisory support to Case Management Mentors and others.
• Track CWCM certification renewals and training hours.
• Meet with trainees to assess needs, goals, and support.
• Ensure documentation is complete, accurate, and of high quality.

Skills

Communication

Documentation

Trauma-informed care

Coaching

Team collaboration

Education

Bachelor's degree in human services

CWCM certification

Job description

Youth and Family Alternatives, Inc. in Florida is seeking a Lead Case Manager to coordinate onboarding and training for the training unit, supervise case managers, and support professional growth.

The role emphasizes trauma-informed care and close collaboration with supervisors to improve staff performance and service quality. A Bachelor's in human services plus 2+ years in child welfare and CWCM certification are required, with a valid Florida driver’s license and willingness to regional