Foster Care Case Manager Supervisor

Youth and Family Advocates; Florida; On-site; USD 52,000 - 64,000; Full time

Job summary

Youth and Family Advocates in Florida is seeking an entry-level manager to supervise a case management team focused on dependency and adoption services. You will mentor staff, ensure timely workflow, and coordinate service delivery.

The role requires a bachelor’s in human services and Case Management Certification; Master’s degree preferred. Expect regional travel, on-site work, and strong MS Office skills within a compassionate, collaborative environment.

Qualifications

• Bachelor's degree in human services; Case Management Certification required.
• Master's degree preferred; subject matter expertise in foster care and adoptions.
• 2+ years supervisory experience and 2+ years in direct service preferred.

Responsibilities

• Supervise day-to-day operations of one case management team under the direction of Program Director and Assistant Program Director, Case Management Services.
• Oversee and direct the client data collection and reporting processes, ensuring that services are delivered as designed and outcome measures defined by the program are accomplished.
• Ensures of cases have a full case review supervision bi-monthly and the case manager has individual supervision bi-monthly.
• Participate in projection tracker updates and permanency cohort meetings.
• Intentionally participates in the retention of staff, treating everyone based on their level of need.
• Coordinates team on-call cycle ensuring that clients have access to case management and other staff as appropriate.
• Handles low level crisis calls and situations, informing, and engaging chain-of-command as necessary and appropriate.
• Provides, as needed, assigns direct services to programs, children, and families.
• Participates in community groups, meetings, and training related to program issues YFA is involved in at the direction of Program Director and Assistant Program Director.
• Maintains professional certification by participating in continuing education process.
• Must understand and demonstrate sensitivity to cultural, community, family, and child needs.
• Completes other tasks or special projects as assigned.
• Participate in the on-call rotation.
• Other duties as assigned by immediate supervisor or leadership.
• Trained and authorized to access protected health information.

Skills

Mentoring

Coaching

Documentation

Teamwork

On-call

MS Office

Communication

Time management

Education

Bachelor's degree in human services

Case Management Certification

Master’s degree preferred

Tools

Microsoft Office

Job description

Youth and Family Advocates in Florida is seeking an entry-level manager to supervise a case management team focused on dependency and adoption services. You will mentor staff, ensure timely workflow, and coordinate service delivery.

The role requires a bachelor’s in human services and Case Management Certification; Master’s degree preferred. Expect regional travel, on-site work, and strong MS Office skills within a compassionate, collaborative environment.