Case Management Assistant: Care Coordination & Scheduling

Encompass Health Rehabilitation Hospital of Bluffton; Bluffton (SC); On-site; USD 34,000 - 48,000; Full time

Job summary

Encompass Health Rehabilitation Hospital of Bluffton is seeking a Case Management Assistant to streamline workflow, coordinate meetings, and manage documentation for the Case Management team. This role supports patients, families, and clinicians while coordinating with community resources.

Ideal candidates show proficiency in Microsoft Office, fast typing, medical terminology knowledge, and flexible availability including weekends or evenings.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in Microsoft Office.
• Strong typing skills with speed and accuracy.
• Knowledge of medical terminology (preferred).
• Experience with insurance/payor systems (preferred).
• Good visual acuity and communication skills.
• Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
• Availability during religious/legal holidays as scheduled.

Responsibilities

• Coordinate and facilitate Team Conference meetings.
• Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
• Effectively coordinate communication of daily Case Management Assignment updates.
• Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
• Gather Quality Improvement and department Performance Improvement data.
• Assist with collection of Key Care Indicators and clinical outcomes data.
• Assist in regulatory and joint commission survey preparedness activities.

Skills

Microsoft Office

Typing speed

Medical terminology

Communication skills

Shift flexibility

Holiday availability

Insurance/payor systems

Visual acuity

Education

High school diploma or equivalent

Job description

Encompass Health Rehabilitation Hospital of Bluffton is seeking a Case Management Assistant to streamline workflow, coordinate meetings, and manage documentation for the Case Management team. This role supports patients, families, and clinicians while coordinating with community resources.

Ideal candidates show proficiency in Microsoft Office, fast typing, medical terminology knowledge, and flexible availability including weekends or evenings.