Case Management Support Specialist

NYU Langone Hospital-Brooklyn; New York (NY); On-site; USD 35,000 - 58,000; Full time

Job summary

NYU Langone Hospital-Brooklyn is seeking a Case Management Assistant to provide administrative support to the Department of Case Management. The role supports post-acute discharge planning under the direction of Assistant Directors.

Responsibilities include coordinating discharge plans with the interdisciplinary team, assisting in documentation, data entry into Allscripts, arranging referrals, and helping patients access benefits and resources.

Qualifications

• Minimum Education: Bachelor's Degree
• Minimum Experience /Requirements: Minimum 1 year service in a consumer service field.
• Effective oral, written communication and interpersonal skills.

Responsibilities

• Performs other related duties as assigned or requested.
• Assists in completion of documentation to develop and implement a post-acute discharge plan for patients.
• Collaborates with the interdisciplinary team to implement discharge plan.
• Assist case managers, social workers, and others in discharge planning matters.
• Screens telephone and fax requests and refers inquiries appropriately.
• Inputs essential data from third party payors into Allscripts.
• Refer patients to community resources to ensure continuity and quality of care.
• Obtain approvals for hospital-provided prescriptions for discharged patients.
• Coordinate referrals for transportation, DME, facilities as needed for eligible patients.
• Assist in facilitating discharges for homeless patients and arrange transportation.
• Assemble resources on benefits/entitlements; work with financial counselors on Medicaid/Medicare.

Skills

Effective communication

Interpersonal skills

Team collaboration

Organizational skills

Education

Bachelor's Degree

Job description

NYU Langone Hospital-Brooklyn is seeking a Case Management Assistant to provide administrative support to the Department of Case Management. The role supports post-acute discharge planning under the direction of Assistant Directors.

Responsibilities include coordinating discharge plans with the interdisciplinary team, assisting in documentation, data entry into Allscripts, arranging referrals, and helping patients access benefits and resources.