Case Management Assistant - M-F 9a-5p

NYU Langone Hospital-Brooklyn; New York (NY); On-site; USD 35,000 - 58,000; Full time

Job summary

NYU Langone Hospital-Brooklyn is seeking a Case Management Assistant to provide administrative support to the Department of Case Management. The role supports post-acute discharge planning under the direction of Assistant Directors.

Responsibilities include coordinating discharge plans with the interdisciplinary team, assisting in documentation, data entry into Allscripts, arranging referrals, and helping patients access benefits and resources.

Qualifications

• Minimum Education: Bachelor's Degree
• Minimum Experience /Requirements: Minimum 1 year service in a consumer service field.
• Effective oral, written communication and interpersonal skills.

Responsibilities

• Performs other related duties as assigned or requested.
• Assists in completion of documentation to develop and implement a post-acute discharge plan for patients.
• Collaborates with the interdisciplinary team to implement discharge plan.
• Assist case managers, social workers, and others in discharge planning matters.
• Screens telephone and fax requests and refers inquiries appropriately.
• Inputs essential data from third party payors into Allscripts.
• Refer patients to community resources to ensure continuity and quality of care.
• Obtain approvals for hospital-provided prescriptions for discharged patients.
• Coordinate referrals for transportation, DME, facilities as needed for eligible patients.
• Assist in facilitating discharges for homeless patients and arrange transportation.
• Assemble resources on benefits/entitlements; work with financial counselors on Medicaid/Medicare.

Skills

Effective communication

Interpersonal skills

Team collaboration

Organizational skills

Education

Bachelor's Degree

Job description

NYU Langone Hospital-Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health's anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Hospital-Brooklyn, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Case Management Assistant - M-F 9a-5p. In this role, the successful candidate The Case Management Assistant, under the direction of the Assistant Director(s) of the Department of Case Management, will be responsible for providing administrative support services to the professional staff in the department.

Job Responsibilities:

• Performs other related duties as assigned or requested.
• With direction, assists in the completion of documentation necessary to develop and implement a post-acute discharge plan for patients.
• Collaborates with the interdisciplinary team to assist in the implementation of the discharge plan.
• Assist case managers, social workers, and other members of the interdisciplinary team in all discharge planning matters.
• Screens telephone and fax requests. Responds to inquiries and makes appropriate referrals.
• Inputs essential data from third party payors into Allscripts.
• Utilizes knowledge of community resources to refer patients to appropriate services to ensure continuity and quality of care. Serve as liaison with community agencies and referral services.
• Assists in obtaining authorizations for transition to the next level of care (i.e home, acute/subacute rehab facility, transportation, DME, etc.).
• Coordinates the arrangement s for referrals for transportation, durable medical equipment, residential facility placements and other facilities as needed for all eligible patients.
• Assists in facilitating discharges for homeless patients, including assistance in completion of appropriate packet, getting acceptance, and arranging transportation.
• Obtain approval for hospital provided prescriptions for patients being discharged
• Assemble resources on available benefits/entitlements and referral services.
• Work with financial counselors to assist patients with Medicaid, Medicare, and other financial resources when necessary
• Maintains professional documentation as defined by organizational policy and procedure.
• Assists in the collection and reporting of timely, accurate statistical data.
• Provides information relative to services, specific programs, and treatment options offered by LMC.
• Assists in completion of eligibility documents, assessment forms, etc, as necessary and appropriate.

Minimum Qualifications:

To qualify you must have a Minimum Education: Bachelor's Degree
Minimum Experience /Requirements: Minimum 1 year service in a consumer service field.

Preferred Qualifications:

Effective oral, written communication and interpersonal skills.
Ability to work collaboratively and cooperatively within a team, and with internal and external customers.
Strong organizational skills.
Ability to set priorities.
Must be able to manage a variable workload.
Must be flexible in a changing environment.
Proficient in use of computer, ability to learn new programs.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital-Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital-Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $35,129.60 - $57,750.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here