Case Management Supervisor I (Hybrid)

State of California; San Francisco (CA); Hybrid; USD 80,000 - 99,000; Full time

Job summary

The State of California is seeking a Supervisor I in the Division of Administrative Services, Office of Legal Support Services, Case Management Section. The role requires supervising staff, leveraging ProLaw and Cognos, and delivering accurate analytics to support legal operations.

The position offers hybrid work after probation and involves coordinating multiple stakeholders while maintaining a strong focus on data quality and process improvement. Final filing date is November 5, 2026.

Qualifications

• Experience with business intelligence, report development, data analysis, and reporting tools.
• Knowledge of case management systems, preferably ProLaw or comparable legal case management applications.
• Ability to analyze business requirements, resolve complex reporting issues, and ensure data accuracy.
• Experience managing competing priorities, projects, and customer expectations in a deadline-driven environment.
• Strong communication, collaboration, quality assurance, and process improvement skills.

Responsibilities

• Supervise Case Management Section project supervisors and analytical support staff.
• Familiar with ProLaw and Cognos; oversee use of the AGO enterprise tools.
• Analyze business requirements and ensure data accuracy across reporting deliverables.
• Coordinate priorities and projects to meet deadlines and stakeholder expectations.

Skills

Business intelligence

Data analysis

Reporting tools

Project management

Communication

Tools

ProLaw

Cognos

Job description

The State of California is seeking a Supervisor I in the Division of Administrative Services, Office of Legal Support Services, Case Management Section. The role requires supervising staff, leveraging ProLaw and Cognos, and delivering accurate analytics to support legal operations.

The position offers hybrid work after probation and involves coordinating multiple stakeholders while maintaining a strong focus on data quality and process improvement. Final filing date is November 5, 2026.