Case Management Supervisor - Homeless Services

Archdiocese of St. Louis; Northern (KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Remote working options

Flexible working times

Paid vacation & personal leaves

Job summary

The Archdiocese of St. Louis is seeking a Case Manager Supervisor to lead the Case Management staff responsible for homeless children and families. The role focuses on assessment, stabilizing crises, and building long-term recovery plans to improve basic needs and social connectedness.

Responsibilities include supervising staff, coordinating referrals, audits, training, and collaboration with partner agencies, while maintaining participant confidentiality and program standards.

Qualifications

• Bachelor's degree in Social Work or comparable Human Service field from an accredited institution.
• Minimum of 4 years' experience in direct services or case management.
• Experience with and ability to use computer tools (Word, Excel, Bell Data, fax, telephone).

Responsibilities

• Provide daily supervision to the Case Management staff.
• Provide case conferencing assistance and support to program Case Managers and volunteers.
• Assign cases; assist in referrals and case management decisions.
• Provide crisis intervention, case conferencing and support to program supervisors, staff and volunteers.
• Audit case files, service plan notes and other documentation to ensure completeness.
• Communicate changes in procedures and policy to all Case Management staff.
• Oversee adherence to program standards and ensure case files are accurate.
• Train staff on appropriate administration policies and controls.
• Develop collaborative relationships with community groups and partner agencies.
• Direct and evaluate the performance of the Case Management staff.
• Conduct presentations and trainings in the community.
• Work with Directors of Programs to develop policies aligned with best practices.
• Attend staff meetings and required trainings.
• Maintain confidentiality for all personal recipient information.

Skills

Supervision

Case management

Crisis intervention

Communication

Time management

Collaboration

Education

Bachelor's degree in Social Work

Minimum 4 years' experience in direct services or case management

Tools

Word

Excel

Bell Data

Fax

Job description

The Archdiocese of St. Louis is seeking a Case Manager Supervisor to lead the Case Management staff responsible for homeless children and families. The role focuses on assessment, stabilizing crises, and building long-term recovery plans to improve basic needs and social connectedness.

Responsibilities include supervising staff, coordinating referrals, audits, training, and collaboration with partner agencies, while maintaining participant confidentiality and program standards.