Case Management Supervisor, Court Operations

New Mexico Courts; Rio Rancho (NM); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid vacation and sick leave

Paid holidays

Parental leave

Flexible work arrangements

Retirement plan

Job summary

Administrative Office of the Courts in Rio Rancho, NM, seeks a Case Management Specialist Supervisor to oversee statewide case processing and customer assistance while ensuring compliance with court orders. The role emphasizes leadership, training, and procedural expertise within the Court Operations Division.

The successful candidate will combine supervisory experience with advanced case management skills to guide staff, manage schedules, and coordinate with courts, judges, and public-facing

Qualifications

• High school diploma or GED required.
• Five years in court case processing or related field.
• Two years supervisory experience.
• Ability to interpret court procedures and terminology.

Responsibilities

• Lead, mentor, oversee and train staff in case processing, procedures and accuracy.
• Plan, assign, supervise, and review work of court staff.
• Manage statewide case management functions and coordinate with courts to follow local rules.
• Provide customer assistance to pro se litigants and ensure compliance with orders.
• Use case management systems to track appearance dates and sentencing requirements.

Skills

Case management

Staff supervision

Customer service

Training staff

Education

High school diploma or GED

Job description

Administrative Office of the Courts in Rio Rancho, NM, seeks a Case Management Specialist Supervisor to oversee statewide case processing and customer assistance while ensuring compliance with court orders. The role emphasizes leadership, training, and procedural expertise within the Court Operations Division.

The successful candidate will combine supervisory experience with advanced case management skills to guide staff, manage schedules, and coordinate with courts, judges, and public-facing