Case Manager #10117576-23200 Full-Time, Term in Albuquerque, NM

Bernalillo County Metropolitan Court; Albuquerque (NM); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Rx

Paid time off

Flexible work schedules

Education and training opportunities

Job summary

Bernalillo County Metropolitan Court is seeking a full-time Case Manager for the Judicial Supervision & Diversion Programs Division in Albuquerque, NM. The role involves case navigation for defendants in Pretrial Services, performing needs assessments, coordinating services, and guiding interns in field experience.

The successful candidate will assess treatment needs, coordinate resources, prepare reports, and monitor compliance, with opportunities to work closely with judges and treatment

Qualifications

• Bachelor’s degree required; three years’ experience in case management; NCIC certification possible within six months of hire.

Responsibilities

• Assess and determine the status and needs of defendants for treatment.
• Investigate defendants’ background and treatment adherence.
• Develop treatment plans with Clinical Director.
• Prepare reports and coordinate with care providers.
• Monitor compliance with treatment plans and court requirements.

Skills

case management

Education

Bachelor’s degree in Criminal Justice, Public or Business Administration, Social Work, or related field

Job description

Case Manager #10117576-23200 Full-Time, Term in Albuquerque, NM

# of Positions: 1

Opening Date: 09-15-2026 - Close Date: 09-29-2026

Target Pay Range/Rate: $24.983-$31.229 per hour or $51,964.64-$64,956.32 annually

The Second Judicial District Court is recruiting for a full-time, term Case Manager #10117576-23200 for the Judicial Supervision & Diversion Programs Division. GENERAL STATEMENT OF DUTIES Under general supervision, provides case navigation services to defendants participating in Pretrial Services by conducting needs assessments, coordinating services, and connecting participants with community resources that support successful outcomes. Assists social work student interns in learning about pretrial case navigation through observation, training, and supervised field experience. Provides guidance on client engagement, resource coordination, documentation, and professional practice in a criminal justice setting. Supports the development of future social workers while promoting effective and equitable pretrial navigation services.?

EXAMPLES OF JOB DUTIES

• The Case Manager is responsible for assessing and determining the status and needs of defendants for treatment.
• Investigates defendants’ educational, family, criminal, employment and social background and or previous treatment compliance.
• Works with the Clinical Director to develop treatment plans that meet the orders of the Court.
• Attends staff meetings, training, community outreach, and court programs.
• Prepares detailed oral and written reports.
• Facilitates communication and coordination between care/service/support providers.
• Monitors defendants’ compliance with a treatment plan and recommends counseling when appropriate.
• Compiles lists for statistics and coordinates court calendars.
• Conducts scheduled progress meetings at court-appointed locations.
• Monitors defendant’s compliance at court hearings and treatment plan requirements.
• Reports, documents, and notifies the court of defendants’ compliance, non-compliance or program violations and recommends appropriate actions.
• Provides treatment information and options to judges and involved treatment providers and community members.
• Performs scheduled and unannounced site visits to monitor program compliance.
• Monitors program compliance utilizing electronic monitoring technology.
• Tracks and administers drug and alcohol screens as necessary and maintains alcohol and drug screening protocols, equipment and supplies.
• Performs administrative activities and provides customer service as assigned.
• Other duties as assigned.

COMPETENCIES/QUALIFICATIONS

The successful applicant should demonstrate knowledge of court-ordered rehabilitation or support programs, sentencing guidelines, treatment options and available community services; New Mexico law, civil and criminal procedure; local court rules, policies and procedures, operations and structure; case management; legal terminology; substance abuse and mental health counseling and treatment; community resources available for the homeless and veteran populations; mediation techniques and conflict resolution; investigative techniques; drug screening methods; electronic monitoring equipment and technology.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid drivers license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co- workers, clients, the public, judges, and justices. This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed

BENEFITS

• Medical/Dental/Vision/Rx, Short-, and Long-Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]
• State paid life insurance, supplemental and dependent life insurance
• Optional flexible spending accounts for medical, day-care, and travel expenses
• Paid time off, up to eight (8) weeks
• Paid time off and retirement buyback
• Eleven (11) paid holidays
• Up to 12 weeks of paid parental leave
• Deferred Compensation 457(b) plan
• Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]
• Flexible work schedules and alternative work locations
• Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM
• Bilingual compensation
• Training and career development opportunities
• Higher education opportunities, educational leave, and tuition reimbursement
• May qualify for the Public Service Loan Forgiveness Program (PSLF)
• May receive overtime holiday or shift differential pay
• May receive physical fitness leave
• These benefits vary by job classification or need

QUALIFICATIONS

• MINIMUM QUALIFICATIONS
• Education: Bachelor’s degree from an accredited college or university in Criminal Justice, Public or Business Administration, Social Work, or a related field.
• Education Substitution: Four (4) years of directly related or relevant experience may substitute on a year for year basis.
• Experience: Three (3) years’ experience in case management.
• Experience Substitution: None.
• Other: May be required to obtain and maintain National Crime Information Center (NCIC) certification within six (6) months of hire.