Lead Case Management Supervisor, Court Operations

Bernalillo County Metropolitan Court; Rio Rancho (NM); On-site; USD 51,000 - 64,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Rx

Paid vacation and sick leave

11 paid holidays

Flexible benefits

Job summary

Bernalillo County Metropolitan Court is seeking a Case Management Specialist Supervisor in Rio Rancho, NM. The role oversees case processing, compliance, and customer support while guiding staff and ensuring accurate records.

Requires five years in court processing with two years of supervisory experience and strong knowledge of NM court procedures. This is a full-time, term position with a competitive pay range and benefits.

Qualifications

• Education: high school diploma or GED.
• Five years of experience in court case processing, with two years in NM court processing.
• Two years of supervisory experience.
• Education may not substitute supervisory experience.

Responsibilities

• Lead, mentor, and supervise staff in case processing and compliance.
• Plan and review work of court staff.
• Coordinate statewide case management to follow local rules and schedules.
• Assist courts and customers while ensuring accuracy and compliance.

Skills

Case processing

Supervisory experience

Customer service

Legal terminology

Education

High school diploma or GED

Tools

NCIC database

Job description

Bernalillo County Metropolitan Court is seeking a Case Management Specialist Supervisor in Rio Rancho, NM. The role oversees case processing, compliance, and customer support while guiding staff and ensuring accurate records.

Requires five years in court processing with two years of supervisory experience and strong knowledge of NM court procedures. This is a full-time, term position with a competitive pay range and benefits.