Case Management Specialist

The-Salvation-Arm; Clark Place (MS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

PTO

Holiday

Job summary

The Salvation Army is seeking a dedicated professional to provide structured case management and counseling for clients in its life management programs. You will assess needs, set long-term goals, and monitor progress within HMIS requirements.

Responsibilities include interviewing applicants for eligibility, developing tailored plans, and coordinating with external resources to support recovery and functioning in daily life.

Qualifications

• Bachelor's degree in Social Work or related field.
• Three years progressively responsible experience providing direct case management services.
• Experience developing long-term action plans for recovery and accessing client resources.

Responsibilities

• Interviews applicants to determine eligibility for Salvation Army programs based on guidelines.
• Develops comprehensive program goals for eligible clients and counsels on progress.
• Maintains case records and HMIS data with accuracy and completeness.
• Outsources clients to additional counseling resources when needed.
• Acts as advocate to help clients access services and supports.

Skills

Case management

Counseling sessions

Advocacy for clients

Mentoring

Education

Bachelor's degree in Social Work or related field

Tools

HMIS

Valid Driver's License

Job description

POSITION SUMMARY:Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program i.e. Veteran’s Program, Rapid Re-Housing, Corps Salvage and Rehabilitation Center, Transitional Living Program, Pathway of Hope, Domestic Violence Shelter; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment. Maintains awareness of contract requirements to ensures constant compliance with the requirements and goals of the program.Interviews applicants to determine eligibility for Salvation Army based on established guidelines and requirements; conduct needs assessment, obtain pertinent information and establishes program goals for eligible clients; refers applicants to other agencies if not appropriate for program.Establishes unique comprehensive long-term program goals (three months or more) for eligible clients including those in Pathway of Hope, based on personality, decision-making abilities, mental capabilities, addiction history, family involvement, etc.; explains goals to client in a manner that is easily understood; consistently counsels client on ways to modify or stop negative behaviors while in the program.Prepares and maintains case records and logs on all Pathway of Hope assigned clients; ensures the accuracy and completeness of the same; enters pertinent information into the established Homeless Management Information System (HMIS).Outsources clients to additional counseling resources if needed. Maintains awareness of progress with external case management professionals, working as a team to meet the holistic needs of the individual.Physical Abilities & Working Conditions:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to communicate clearly and effectively both orally and in writing.Ability to think clearly and quickly in order to maintain control of client caseload.Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Work requires driving a vehicle and transporting clients where there may be discomforts associated with heavy traffic or changes in weather.Benefits:HealthLife InsuranceAflac PoliciesPTOHolidayRetirementBachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field,andThree years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resourcesorany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.License & Certifications : Valid State Drivers LicenseEqual Opportunity Employer: Veterans | Disabled