Case Management Liaison

California Department of Justice; Sacramento (CA); Hybrid; USD 808,000 - 1,011,000; Full time

Benefits offered by this job

11 paid holidays

Health/Dental/Vision Insurance

Pension retirement

Flexible paid leave options

Public Service Loan Forgiveness (PSLF)

Job summary

The California Department of Justice, Division of Medi-Cal Fraud and Elder Abuse (DMFEA), located in Sacramento, seeks an Analyst II to develop, implement, and maintain enhanced database protocols while delivering excellent customer service. The role supports ProLaw, generates reports, compiles statistics, and ensures QA across case information for the division.

Working in a hybrid environment, you will contribute to data analysis, reporting, and adherence to OIG performance standards under the

Qualifications

• Experience with case management and reporting systems preferred.
• Strong analytical skills and attention to detail required.
• Excellent customer service and communication abilities.

Responsibilities

• Maintain the Case Management System (ProLaw) protocols.
• Generate reports and compile statistics for the division.
• Perform quality assurance checks on case data and procedures.
• Review court documents and analyze case information.
• Apply parameters set by the Office of the Inspector General's performance standards.
• Assist in duties as assigned by Supervisor I.

Skills

Database analysis

Data reporting

Quality assurance

Customer service

Tools

ProLaw

Job description

Job Description And Duties

Do you have strong technical skills in computer databases and data analysis? Are you interested in joining a dynamic team in a prestigious State agency that seeks to ensure justice and safety of our most vulnerable citizens and help safeguard the state's Medi-Cal program? If you are a detail-orientated, customer service-driven, analytical and organized individual then the California Department of Justice, Division of Medi-Cal Fraud and Elder Abuse (DMFEA), is looking for you!

Job Description And Duties

Do you have strong technical skills in computer databases and data analysis? Are you interested in joining a dynamic team in a prestigious State agency that seeks to ensure justice and safety of our most vulnerable citizens and help safeguard the state's Medi-Cal program? If you are a detail-orientated, customer service-driven, analytical and organized individual then the California Department of Justice, Division of Medi-Cal Fraud and Elder Abuse (DMFEA), is looking for you! As an Analyst II in the DMFEA Case Management and Outreach Branch, the incumbent develops, implements, and maintains enhanced database protocols while committed to excellent customer service. Under the Supervisor I, the Analyst II maintains the Division's Case Management System (ProLaw) protocols and generates reports, compiles statistics, performs quality assurance checks, reviews court documents, and analyzes case information. The Analyst II analyzes and applies parameters set by the Office of the Inspector General's (OIG) Performance Standards. You will find additional information about the job in the Duty Statement.

Position Details

Job Code #: JC-533644

Position #(s): 423-652-5393-XXX

Working Title: Case Management Liaison

Classification: ANALYST II

$6,031.00 - $7,547.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 3

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Work Shift: 8:30 AM - 5:00 PM

Work Week: Monday - Friday

Department Information: This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Business Operations Section, Sacramento Regional Office.

Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

Individuals who are new to State service musty have list eligibility in order to gain employment with the Department of Justice. To access the Analyst II Examination and obtain list eligibility, please click HERE .

Please note: Incumbent must meet current eligibility requirements. Prior AGPA eligibility does not transfer; candidates are required to take and pass the Analyst II examination.

Additional exams and information can be found at: https://oag.ca.gov/careers/exams .

For more information about the department, please visit the Attorney General's website at www.oag.ca.gov .

Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Benefits of working for the State of California:

• Work-life balance


• 11 paid holidays


• Flexible paid leave options


• Consistent wage increases


• Pension retirement


• Job stability


• Health/Dental/Vision Insurance


• Public Service Loan Forgiveness (PSLF) and more!