Case Management Assistant

Matthew 25 Aids Services; Bowling Green (KY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

PTO 17 days

12 holidays

Retirement matching 4%

Student loan forgiveness options

Professional development

Job summary

Matthew 25 in Bowling Green, KY is seeking a dedicated Case Manager to support HIV/STI services and housing programs within Ryan White Part B funded systems. You will coordinate resources, ensure accurate documentation, and help clients access essential health and support services.

A strong commitment to the organization's mission is required. The role offers growth opportunities, a comprehensive benefits package including health coverage, 17 days of PTO, 12 holidays, and retirement matching,

Qualifications

• Bachelor’s degree in case management or related field, or equivalent experience.
• Basic knowledge of medical case management principles.
• Flexibility to travel across Kentucky as needed.

Responsibilities

• Provide support to the systems that deliver resources and services to patients.
• Maintain documentation in State Database to reflect services rendered under Ryan White Part B Funding.
• Provide timely payment of medical bills, transportation costs, food-based services, emergency financial spending, and housing-related expenses with proper documentation.
• Assist with housing-related services for clients, including coordinating housing payments and inspections when required.
• Assist clients with obtaining timely and coordinated access to medically appropriate levels of health and support services and continuity of care.

Skills

Case management

Education

Bachelor's degree in case management or related field

Job description

Matthew 25 has been recognized as a top workplace 4 years in a row—and we’re just getting started! Come join our mission-driven team!

At Matthew 25, we’re proud to offer a benefits package designed to support our employees both professionally and personally:

• Competitive pay that reflects your skills and experience
• Generous paid time off, including a minimum of 17 days and 12 paid holidays
• No required overtime ever—we value work-life balance
• Comprehensive health coverage, including 3 medical plan options, vision and dental insurance, and company-paid life insurance
• Professional growth opportunities, including company-sponsored continuing education and development programs
• Retirement plan with company matching up to 4%
• Public Service Student Loan Forgiveness options
• A mission-focused workplace where every team member is dedicated to serving our community

Join us and make a difference every day while thriving in a supportive, rewarding work environment!

Matthew 25’s Mission:

“We exist to serve those at risk for, living with, or impacted by HIV or other STIs through comprehensivehealthcare, education, and support while fostering community partnerships to combat stigma andimprove overall healthcare and quality of life.”

Matthew 25’s Vision:

“Our vision is to exist in communities where comprehensive HIV and STI prevention is widespread, ensuring universal access to high-quality, comprehensivehealthcare and supportive services. We aim for those living with HIV to achieve undetectable status, resulting in zero new HIV diagnoses, and to eliminate new STI infections. We are the trusted resource for HIV and STI services, fostering a culture of love, service and hope in every interaction.”

Key Responsibilities

• Provide support to the systems that deliver resources and services to patients.
• Maintain appropriate documentation in State Database to reflect services rendered to clients under Ryan White Part B Funding.
• Provide timely payment of medical bills, transportation costs, food‑based services, emergency financial spending, and housing‑related expenses as appropriate, ensuring all payments are documented accurately.
• Assist with housing‑related services for clients, including coordinating housing payments, supporting housing stability efforts, and helping facilitate housing inspections when required.
• Assist clients with obtaining timely and coordinated access to medically appropriate levels of health and support services and continuity of care.

QUALIFICATIONS

• Must have a Bachelor’s Degree in case management or related field, or equivalent experience.
• S/he should have a basic knowledge of medical case management principles.
• Experience working in a nonprofit organization or a strong desire to work in service driven environment.
• 100% Commitment to Matthew 25's mission, vision and values
• Flexibility, as our services are available to a large geographic area in the state of Kentucky, which may require some travel
• Valid Driver’s License with at least three (3) years driving experience and less than two (2) moving violations in the past three (3) years.
• Must be able to pass a drug screen and background test.