Case Coordinator FT

Pyramid Healthcare; Gibsonia (Allegheny County); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Career development

Virtual urgent care access

EAP

Job summary

Pyramid Healthcare is seeking a case coordinator to assist individuals in achieving physical and mental wellness through planning of health and social services, advocacy, assessment, and education.

You will work with the care team to establish coordinated services, monitor progress, facilitate scheduling, transportation, and aftercare plans, and provide essential documentation and collaboration across providers.

Qualifications

• High School Diploma or equivalent required.
• 1 year in a drug and alcohol or mental health setting preferred.
• Driver’s License preferred.
• CPR/BLS preferred.

Responsibilities

• Coordination of client engagement through appointments, aftercare plans, schedules, and meetings in collaboration with the treatment team.
• Coordination and communication with referral sources and outside providers through consistent, professional communication, assessment of needs, and documentation of contact at admission and for the duration of treatment. This may include communication or coordination for UR, legal, and employment needs for the client.
• Provides case coordination services for clients through coordinating transportation needs.
• Providing individual case coordination sessions.
• Assists in the development of aftercare plans, providing referral and aftercare provider contact, addressing outside provider needs.
• Assists with groups to support clinical services provided and supports clients on a weekly basis to encourage engagement in the program.
• Participates in treatment team collaboration and maintains professional, collaborative communication with counselors and the treatment team.
• Documentation of client, family, referral, and outside provider contacts in Carelogic in accordance with program timelines.
• Collaboration with the client navigation team for client aftercare needs.
• Provides onsite support for Enhanced Outpatient Sessions (EOS) appointments between clients and the Client Navigation team.
• Participates in mandatory corporate training, program training, and professional development.
• Other duties as assigned.

Skills

Coordination

Communication

Documentation

Team collaboration

Education

High School Diploma or equivalent

1 year in a drug and alcohol or mental health setting preferred

Driver’s License preferred

CPR/BLS preferred

Tools

Carelogic

Job description

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Summary

Case coordination assists individuals in achieving physical and mental wellness through the planning of health and social services. This includes, but is not limited to, advocacy, assessment, planning, and education. The case coordinator, along with the care team, will ensure that the individual is established with services in a coordinated, effective, and efficient manner. The case coordinator will offer support as well as monitor and track an individual's progress throughout the course of his/her treatment.

Schedule

M-F 8am-4:30pm

Pay

$15-$17

Essential Duties And Responsibilities

• Coordination of client engagement through appointments, aftercare plans, schedules, and meetings in collaboration with the treatment team.
• Coordination and communication with referral sources and outside providers through consistent, professional communication, assessment of needs, and documentation of contact at admission and for the duration of treatment. This may include communication or coordination for UR, legal, and employment needs for the client.
• Provides case coordination services for clients through coordinating transportation needs.
• Providing individual case coordination sessions.
• Assists in the development of aftercare plans, providing referral and aftercare provider contact, addressing outside provider needs.
• Assists with groups to support clinical services provided and supports clients on a weekly basis to encourage engagement in the program.
• Participates in treatment team collaboration and maintains professional, collaborative communication with counselors and the treatment team.
• Documentation of client, family, referral, and outside provider contacts in Carelogic in accordance with program timelines.
• Collaboration with the client navigation team for client aftercare needs.
• Provides onsite support for Enhanced Outpatient Sessions (EOS) appointments between clients and the Client Navigation team.
• Participates in mandatory corporate training, program training, and professional development.
• Other duties as assigned.

Benefits

Pyramid Healthcare offers a comprehensive benefits package designed to support employees’ health, wellness, financial well-being, and professional growth. Offerings include:

• Competitive pay, with shift differentials where applicable.
• Career advancement through internal promotion and professional development.
• First Stop Health: Eligible employees can access virtual urgent care, primary care, and mental health services at no cost.
• Employee Assistance Program (EAP): Confidential support, including up to four free counseling sessions per person, per issue.
• 401(k) with company match: Eligible employees are automatically enrolled at 6% of pay. Pyramid matches 100% of the first 1% contributed and 50% of the next 5%, for a potential employer match of up to 3.5%.
• UKG Wallet: Access up to 50% of earned wages before payday.
• Employee discounts on products, services, and memberships.
• Bonus opportunities may be available based on role and program needs.

Education, Licensure, & Experience

• High School Diploma or equivalent required.
• 1 year in a drug and alcohol or mental health setting preferred.
• Driver’s License preferred.
• CPR/BLS preferred.

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.