Case Aide, Welcome Center — Help Kids Thrive

Arizona Department of Child Safety; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid holidays

Parental leave

Education discounts

Wellness programs

Job summary

Arizona Department of Child Safety is hiring an Assistant Case Manager (Case Aide) for the Welcome Center in Phoenix, AZ. The role involves direct child welfare work, client transportation, and administrative support within a shift Tuesday to Saturday, 4:00 p.m. to 1:00 a.m.

Salary is hourly at $18.5570 with a 5% differential and a Grade 14, closing on 10/30/2026. The team emphasizes compassionate, mission-driven service to Arizona’s children and families.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license with satisfactory driving record.
• Ability to obtain/maintain DPS Level One Fingerprint Clearance Card.
• Applicants may be reviewed for Central Registry/Public Record.
• Ability to obtain/certify CPR.

Responsibilities

• Transport clients and ensure proper use of child safety seats.
• Assist clients with application processes.
• Provide Case Assistance to participants in child safety services.
• Engage, observe and interact with children (diapering, bathing, etc.).
• Provide trauma-informed care to children.
• Perform housekeeping tasks (laundry, dishes, meals, cleaning).
• Participate in meetings and deliver goods as requested.
• Document client interactions and activities.

Skills

Active listening

De-escalation

Clear communication

Microsoft Office

Education

High School Diploma or GED

Tools

Outlook

Teams

Video conferencing

Digital calendars

Mobile technology

Job description

Arizona Department of Child Safety is hiring an Assistant Case Manager (Case Aide) for the Welcome Center in Phoenix, AZ. The role involves direct child welfare work, client transportation, and administrative support within a shift Tuesday to Saturday, 4:00 p.m. to 1:00 a.m.

Salary is hourly at $18.5570 with a 5% differential and a Grade 14, closing on 10/30/2026. The team emphasizes compassionate, mission-driven service to Arizona’s children and families.