Case Aide — Records & Clerical Support

State of Arizona; Phoenix (AZ); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

ASRS retirement plan

Paid holidays

Parental leave

Education discounts

Wellness programs

Job summary

Arizona Department of Child Safety (DCS) is hiring a Case Aide-Records Assistant at our Phoenix location. The role supports case managers, manages electronic records, and assists with court documentation and hearings.

Responsibilities include supervising visits, meeting with families, transporting clients, and providing clerical support. The position requires a GED or high school diploma and a valid driver’s license.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and a satisfactory 39 month driving record.
• Ability to obtain and maintain a Department of Public Safety Level One Fingerprint Clearance Card.
• Previous work history, Central Registry and Public Record considered.

Responsibilities

• Support children and families under the direction of a Case Manager.
• Document management of electronic case records.
• Prepare, redact, and manage court documents, disclosures, and case packets.
• Supervise parent-child visits.
• Participate in meetings and/or client hearings.
• Transport clients and ensure proper use of child safety seats.
• Provide general case management and clerical support.

Skills

Relationship building

Empathy and discretion

Attention to detail

Microsoft Office Suite

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Outlook

Teams

Video conferencing

Job description

Arizona Department of Child Safety (DCS) is hiring a Case Aide-Records Assistant at our Phoenix location. The role supports case managers, manages electronic records, and assists with court documentation and hearings.

Responsibilities include supervising visits, meeting with families, transporting clients, and providing clerical support. The position requires a GED or high school diploma and a valid driver’s license.