Case Aide: Outreach & Data Support

BAYS, Inc.; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

BAYS, Inc. is seeking a Case Aide in Gainesville, FL to assist staff with outreach to referred families, eligibility screening for FFT and BCC, and routine clerical tasks.

The role supports tracking data, collecting evaluations, and maintaining program trackers for client census and families served. The candidate will handle referrals, provide general administrative support to the team, and serve as on-site Safety Representative.

Qualifications

• High School Diploma required; Associates of Arts preferred.
• One to two years of administrative/clerical office experience.
• One year of general clinical experience, preferably in Human or social service setting.

Responsibilities

• Monitor and update referred client census including tracking incoming referrals, current cases, client case files, and discharged outcomes.
• Monitor and input Behavioral Health client satisfaction survey responses upon completion of FFT and BCC services.
• Analyze referred client outcome data, including totals of referrals, service uptake, and percentage of closures for monthly reports.
• Monitor and update in-office safety items and ensure all licenses and certifications are valid.
• Monitor and maintain office essentials including ordering and supplies.

Skills

Administrative experience

Clerical skills

Office software

Education

High School Diploma

Associates of Arts

Job description

BAYS, Inc. is seeking a Case Aide in Gainesville, FL to assist staff with outreach to referred families, eligibility screening for FFT and BCC, and routine clerical tasks.

The role supports tracking data, collecting evaluations, and maintaining program trackers for client census and families served. The candidate will handle referrals, provide general administrative support to the team, and serve as on-site Safety Representative.